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2020 Downtown Parking Study

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1. What is different in the 2020 study from the 2012 study?

The 2020 study is led by the Town, while the 2012 study was led by the Downtown Development Authority.   The 2020 study will review all current and previous planning efforts (Town Comp Plan, Transportation Plan, DDA Strategic Plan), utilize state-of-the-art technology to collect parking utilization and duration information,  include all current development projects such as the new brewery and wedding venue as well as developing parking projections through the year 2030.  The new study will consider the impacts of emerging transportation technologies such as connected and autonomous vehicles, parking management for special downtown events, implementation timelines, funding strategies and cost estimates.

2. What times will data be collected?

Parking data will be collected during a typical weekday when schools are in session, a typical Saturday and during a special event.

3. Will the study include parking needs for downtown events?

Yes, parking data collection will occur during recurring and seasonal events such as the summer concert series and the Harvest Festival.

4. Will the study include bicycle parking?

Yes, the study will consider the need for bicycle parking.

5. Will the Town be implementing metered parking?

Paid parking is an option that could be considered, but there are no preconceived parking management strategies at the beginning of this study.

6. Will the Town build a parking garage?

New parking facilities are an option that could be considered, but a strong focus will be to maximize the use and capacity of existing curbside and off-street surface lot parking assets.

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Cemetery

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1. Can I plant flowers at my relative’s grave?

Plantings of annual flowers are allowed and encouraged. All plants must be located within the actual boundaries of an interment. Fresh or artificial flowers may be placed in approved vases located on the ends of the memorial or on the interment side of the memorial.

Placement of perennials, shrubs, evergreens, trees or roses are prohibited except with approval of the Cemetery Technician. The Town reserves the right to remove any overgrown, unapproved plantings.

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COVID-19

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1. How does COVID-19 spread?

According to the Center for Disease Control, COVID-19 can be passed from person to person similarly to the common cold or flu. When a person coughs or sneezes, small respiratory droplets can transfer from person to person.

2. How can I protect myself and my family?

We are encouraging everyone to follow up-to-date CDC guidance which includes staying home when you're sick, practicing good hygiene and getting a COVID-19 vaccination if eligible. Wash hands often with soap and water for at least 20 seconds. Avoid touching your face—including eyes, nose and mouth. Avoid congregating and meeting in large groups, and follow all state and federal COVID-19 regulations. Normal day to day healthy practices such as eating a well-balanced diet, exercising and getting enough sleep are always a good idea.

3. I’m sick; what should I do?

 Stay calm and keep yourself and your family at home. If you have COVID-19 symptoms such as a cough or fever, contact your health provider. If emergency warning signs occur, outlined by the CDC as trouble breathing, persistent pain or chest pressure, confusion or blue lips or face, seek medical assistance immediately. Having a fever does not warrant emergency medical assistance.

4. How do I get tested for COVID-19?

The Town of Windsor does not organize testing or testing sites. Please contact your health provider for guidance.

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Engineering

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1. Can the Town install a “Children at Play” sign in my neighborhood?

The following link was developed by the Town to provide information regarding the installation of "Children at Play" signs in the Town:

Children at Play Sign Policy (PDF)

2. Can the Town install a “Deaf Child” sign in my neighborhood?

The following link was developed by the Town to provide information regarding the installation of "Deaf Child" signs in the Town:

Deaf Child Sign Policy (PDF)

3. Can the Town change the speed limit?

The following link is the Town's policy regarding speed limit changes:

Speed Limit Policy (PDF)

4. Why doesn't the Town install more stop signs?

The following link was developed by the Town to provide information regarding the installation of stop signs in the Town:

Stop Sign Installation Policy (PDF)

5. How do I get my sidewalk, curb or gutter replaced?

The Town of Windsor has developed an annual Sidewalk, Curb and Gutter Replacement Program to evaluate, inventory, and replace deteriorating curb and gutter and sidewalk. The Town also developed a Concrete Rating Guide to provide a consistent evaluation of existing concrete conditions; this guide can be found by selecting the "Curb, Gutter, and Sidewalk Replacement Guide" below. To have your curb and gutter and/or sidewalk evaluated for a possible replacement please download and complete the Curb, Gutter and Sidewalk Inspection Request. Once the concrete is rated it will be inventoried. Concrete replacement will be prioritized based on the rating, but the annual amount of concrete that is replaced will be limited to available funding. Concrete within Capital Improvement Project areas will be considered for replacement prior to other locations in Town. 

In the spring of 2008, the Town Board passed an ordinance changing the Town Municipal Code such the Town pays for the full cost to replace deteriorating curb and gutter and sidewalk if the concrete is replaced by the Town. Residents may replace the curb and gutter and sidewalk at their cost, but they must obtain a Curb, Gutter, and Sidewalk Permit from the Town prior to replacement.

Concrete Repair Guide Page

6. Why do I have to pay a stormwater fee every month?

The Town of Windsor adopted a Master Drainage Plan in 2003. The plan identified $15 million of major drainage improvements that need to be made with Windsor’s Growth Management Area. The Town Board decided that the Master Drainage Plan is in the best interest of health, safety and welfare of the citizens of Windsor and provides an adequate, justifiable and reasonable basis upon which to assess a Monthly Basin User Fee. The Monthly Basin User Fee is applied equitably to every developed lot within Windsor based on the size of the property and the percent of impervious surfaces within the property.

The fee is to pay for the operation, maintenance, administration and routine functions of the existing Town stormwater drainage facilities and for the design, right-of-way acquisition and construction or reconstruction of such existing and future stormwater drainage facilities. Sometimes a development owns and maintains some of the localized stormwater related infrastructure. In any case, the Town of Windsor has oversight of all facilities within the Town limits. In other words, whether a facility is privately owned or not, the Town is here to see that it operates properly, so as to not adversely affect downstream properties. If it doesn’t the Town may have to step in with enforcement action. The fact that some developments have privately owned facilities helps keep the monthly drainage fee lower than it otherwise would be.

7. How do I receive information on Design Proposals and/or Construction Projects?

The Town’s web site includes a Bid Postings and RFP's page that allows interested parties to view and download information on open requests for proposals and construction projects. This page is located under the “Quick Links” heading in the main menu or you may follow the link listed below. Included on this page is a link that allows parties to sign up for email notification of newly posted proposals and construction projects. If you have any further question, feel free to contact Engineering at (970) 674-2400.

Bids and RFP's

8. What is a 100 year floodplain?

“100 year floodplain” is a term that is commonly used by the general public to describe a Special Flood Hazard Area identified by the Federal Emergency Management Agency (FEMA) on Flood Insurance Rate Maps (FIRMs). A Special Flood Hazard Area is defined as any land that would be inundated by a flood having a 1-percent chance of occurring in any given year (also referred to as the base flood). FEMA and floodplain administrators typically discourage the use of the term “100 year floodplain” because some people can inaccurately interpret the term to mean a flood will only happen once every 100 years.

9. How can I determine if my home or the home I am considering purchasing is in a Special Flood Hazard Area?

Although the Town of Windsor can’t make an official determination if your property is in a Special Flood Hazard Area, we can give our opinion based upon Flood Insurance Rate Maps and Letters of Map Change available for the subject area. Additionally if a property or structure is very close to the edge of a Special Flood Hazard Area, there are methods of determination such as an Elevation Certificate and Letter of Map Amendment that can be used to demonstrate that a property is out of the Special Flood Hazard Area. Flood Insurance Rate Maps are available for viewing on FEMA’s web site at the following link: FEMA Map Service Center

10. Where can I find out information about regulatory floodplains and the National Flood Insurance Program (NFIP)?

FEMA has published a booklet titled Answers to Questions About the NFIP. The contents of this booklet are available on FEMA’s website at the following link: FEMA - NFIP

11. Where is my sump pump allowed to discharge?

The Windsor Municipal Code regulates how water may be discharged from sump pumps within the Town of Windsor. More specifically, “Section 7-2-50 of the Municipal Code” [ https://library.municode.com/co/windsor/codes/charter_and_municipal_code?nodeId=WI_CH7HESAAN_ARTIISPNU_S7-2-50SUPUDI ] states that no water shall be discharged from any sump pump which shall result in the water draining upon or across any driveway, sidewalk, curb, gutter, or street within the Town.

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Finance

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1. What is the Town of Windsor’s fiscal year?

The Town’s budgetary or fiscal year is from January 1st through December 31st.

2. What is the current mill levy for the Town of Windsor?

Town officials have made a conscious effort to reduce and maintain the property tax mill levy, reducing the levy from 15.1 mills in 1996 to the current 12.03 mills, where it has remained steady.

3. When is the Budget adopted?

The 2023 Budget is scheduled for a public hearing and Town Board adoption on November 14, 2022.

4. What are the Town Funds?

Governmental Funds: General, Park Improvement, Conservation Trust, Community Recreation Center, Capital Improvement, Economic Development Incentive, and Community Recreation Center Expansion Funds.

Proprietary Funds: Water, Sewer, and Storm Drainage, with the Internal Service funds of Fleet Management, Information Technology, Facility Services and Windsor Building Authority Fund.

The Town has no Fiduciary Funds.

5. How is the Budget adopted?

Budget Preparation Schedule: 

June-July: Finance prepares revenue projections - Board and Service Area Directors meet to plan Capital Improvement Plan 

June-July: Windsor Finance prepares historical data and distributes to Service Area Directors August: Town Board and Service Area Directors review Strategic Plan and confirm goals 

August-September: Prepare, submit and review initial requests with Finance and Town Manager 

October: Budget reviews with Town Board 

November: Balance and prepare recommended Budget 

November-December: Budget Hearing, adoption and distribution

6. How is the Budget amended?

In amending the budget, the Town Board may add or increase programs or amounts, or may delete or decrease programs or amounts except those expenditures required by law or for debt service or for estimated cash deficit. The amendment ultimately cannot increase the total expenditures for the overall budget as presented at the public hearing. If the amendment does increase the total expenditures, then another public hearing must be held prior to the adoption of the budget.

7. How are supplements to the Budget handled?

Every effort is made to forecast revenue and expenditures for the coming year, limiting the need for supplemental budgets. If required, supplemental budgets are adopted at one of the last Town Board meetings of the year. Supplemental items are kept as a “running total” by the Director of Finance throughout the course of the year and adopted in one supplemental resolution as described.

8. Where can I locate the current audit report?

The audit is contained in the Comprehensive Annual Financial Reports (CAFR) (PDF) Both current and historical reports are available.

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Human Resources

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1. Can I complete my application online?

Yes! Please visit our online career portal which you can access listings about available opportunities to work for the Town of Windsor. To apply, click on each position description and click the green "Apply Now" button on the top right of the page. You'll be instructed to create a login which allows you to complete and submit an online application.

2. Do you accept unsolicited applications or resumes?

Unsolicited applications and resumes are not accepted, as well as applications for positions which are not vacant.

3. I've applied with the Town in the past, what should I do if I see a new position vacancy and want to apply again?

If you have previously applied with the Town of Windsor and another opening becomes available, you will need to submit an application for that specific position through the NEOGOV platform.

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Municipal Court

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1. How can I pay for a ticket?

There are several ways you can pay a Municipal Court ticket. 

Payments can be made over the phone by contacting the Court Clerk during business hours, generally Monday through Friday, 8 am to 5 pm, excluding holidays. The Court Clerk can be reached by calling 970-674-2421. Visa, Master Card, and Discover are accepted over the phone. All over the phone credit card transactions will assess a 4% convenience fee.

Or, payment for municipal tickets can be mailed to: Windsor Municipal Court 301 Walnut St. Windsor, CO 80550. Please include your citation information with your payment.  

Payment can also be made in person, generally Monday through Friday, 8 am to 5 pm.  The Town of Windsor accepts cash, card, check or money order. All credit card transactions assess a 4% convenience fee. 

Payments can also be placed in the black security drop box located on the west side of Town Hall, 301 Walnut Street. 

For County tickets (Weld or Larimer) issued by a Windsor Police Officer, please refer to the back of your ticket for payment instructions.

2. When is Municipal Court in session?

Please refer to your Citation for date and time. Administrative office hours are generally Monday through Friday, 8am to 5pm, holidays excluded. Municipal Court is generally held on the second Tuesday of the month, starting at 9am.  For more information, look at the back of your citation or call 970-674-2421. 

3. Who is the Town Prosecutor?

The Town Prosecutor is Kim Emil, she can be reached at: phone: (970) 674-2494 address: 301 Walnut Street, Windsor, CO 80550 Email

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Parks, Recreation & Culture

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1. Inclement Weather Hotline: (970) 674-3530

Please call the Parks and Recreation Weather Line at (970) 674-3530 for updates on game cancellations. Please contact your youth sport coach to find out if your practice is cancelled.

2. What is the Chimney Park Pool phone number?

(970) 674-0826 Chimney Park Pool

3. Is the Windsor Lake stocked?

The Windsor Lake is generally stocked with Yellow Perch Fingerling, Bluegill, Channel Catfish and Trout. The Division of Wildlife stocks the lake when they have adequate supply in their hatchery. Find more information here.

4. What is the distance around the Windsor Lake?

The Windsor Lake Trail is 2.25 miles. Learn more about trails.

5. Does the Community Recreation Center offer daycare?

Need your child taken care of during your Rec Center visit? Take advantage of our childcare services in our Kid’s Corner! Join us from 8am-1:30pm and 4:30–8pm Monday-Thursday, 8am- 1:30pm on Fridays, and 8am-Noon on Saturdays. Childcare costs $3 per child for drip-ins for a maximum of two hours at a time for children 18 months to 9 years old. Childcare is for those using the Rec Center only.

6. Do you allow non-residents to sign up for programs and activities?

Yes! Non-residents may sign up to participate in all programs and activities offered, at the same price.

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Planning

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1. What is the population of Windsor?

For current demographic trends, please visit the:

Demographics/Community Information webpage

2. What are Windsor’s municipal boundaries?

Please see the Town's Map webpage. Go to the main page and go to "Residents", then "Maps/GIS." Go to "Town Limits" map.  

Municipal Boundary Map (PDF)

3. What is planned for the area around my property?

Active projects within Windsor's Growth Management Area can be viewed on the Town's Map/GIS webpage.  Select "Community Development" to view locations of projects.  To view surrounding zoning districts, go to the "Themes" tab, select the "Layers & Legend" tab, then click on "Boundaries", followed by "Zoning". 

For a list of projects by type of land use application, status, and number of permits issued, please visit the Building Permit Reports page. 

To view general land use designations for future development within the Town's Growth Management Area (GMA), visit the Town's Comprehensive Plan Land Use Plan Map: 

Land Use Map (PDF)

4. What current developments / development projects are being reviewed by the Town of Windsor?

Please visit the Interactive GIS Map and select Community Development icon.

For a list of active projects by type, status, number of building permits, please visit the Building Permits Reports page. 

Community Development webpage

5. What is the zoning of my property?

In addition to contacting Planning with your address and/or parcel number, you can search property information on the Windsor Information and Navigation Gateway or

WING Map

6. What does my zoning allow?

Zoning dictates how your property can be used. It also establishes design parameters such as minimum lot size, minimum building setbacks, maximum building coverage, and maximum building height and the number of units allowed. Zoning regulations can be found in Chapter 16 of the Municipal Code.

7. Are your application forms available online?

Yes, both Planning and Building applications are available on the

Application Forms and Handouts webpage

8. Can I subdivide my property? What is the subdivision process?

Subdivision of property in the Town of Windsor requires approval of a subdivision application. You will need to contact a planner in order to determine the appropriate subdivision process. Please contact Planning at (970) 674-2415. Windsor’s Subdivision regulations are outlined in Chapter 17 of the Municipal Code and the process in Section 14-2-60.

Table 14-2-10(a) Land Use Application Procedures
Application Type	Code Section	Neighbor-hood meeting		Concept Review Meeting	Decision Maker
					Director	PC	TB	BOA	Vote
Accessory Dwelling Unit	Sec. 14-2-100			o	D			A*
Annexation	Sec. 14-2-30	þ		o	R	R*	D*		S
Appeals	Sec. 14-2-180				Refer to section 14-2-180				S
Code Amendment	Sec. 14-2-190				R	R*	D*		S
Comprehensive Plan  Amendment	Sec. 14-2-200				R	D*	R*		M
Conditional Use Permit	Sec. 14-2-130			o	R	R*	D*		M
Conditional Use Permit Oil & Gas, Gravel Mining	Sec. 14-2-130	þ		o	R	R*	D*		M
Height Modification	Sec. 14-2-160			o	R	R*	D*		M
Master Plan	Sec. 14-2-40	þ		o	R	R*	D*		M
Non-Regulated Land Transfer	Sec. 14-2-50
Rezoning	Sec. 14-2-70	þ		o	R	R*	D*		S
Sign Permit	Sec. 14-2-170				D			A*
Site Plan – Major	Sec. 14-2-90			o	D		A*
Site Plan – Minor	Sec. 14-2-90			o	D		A*
Subdivision, Major –  Final	Sec. 14-2-60			o	R	R*	D*		M
Subdivision, Major - Preliminary	Sec. 14-2-60			o	R	D*	A*		M
Subdivision – Minor	Sec. 14-2-60			o	D		A*
Substantial Change Hearing	Sec. 14-2-20			o	R	R*	D*		M
Telecommunications	Sec. 14-2-110			o	D1			A*
Vacation of ROW or Town Easement	Sec. 14-2-120				R		D*		M
Variance	Sec. 14-2-150			o	R			D*	S
Variance, Minor	Sec. 14-2-140			o	D			A*
Vested Property Rights	Sec. 14-2-210				R			D*	M
1 Director may refer to PC/TB per Sec. 16-5-40(j) to be reviewed as a Conditional Use Permit þ = Required o= May be required by Director  PC = Planning Commission TB =Town Board BoA = Board of Adjustment			R = Recommendation D= Decision Maker  * = Public hearing required A = Appeal of Decision S = Super Majority Vote Required (Ordinances require majority on 1st reading, super majority on 2nd reading)  M = Majority Vote Required

Section 14-2-10

9. What is a variance?

A variance, which requires approval by the Board of Adjustment, constitutes a change in the zoning provisions of the Municipal Code where, due to special conditions or circumstances, the literal enforcement of a zoning requirement would result in an unnecessary hardship. An unnecessary hardship is defined as a situation where the property cannot be reasonably used under the conditions allowed by the code. The situation will occur from circumstances unique to the property and will not be created by the property owner. Economic considerations alone do not constitute an unnecessary hardship. Variances, if granted, shall not alter the character of the surrounding neighborhood. Please review Section 14-2-140 (Minor Variance) and Section 14-2-150 (Major Variance) of the Municipal Code or contact Planning for further information.

Application Forms and Handouts webpage

10. Can I have a home occupation/business? What are the requirements?

All businesses in Windsor require an approved business license through the Town's Finance, per Section 6-3-20 of the Municipal Code.  Those pursuing a home-based business need to complete the Home Occupation Registration section of the business license application.  Home occupations shall meet all requirements of Section 16-3-20 of the Municipal Code. 

• Article III, Business Licenses
• Sales Tax & Business Licensing

11. Do I need a building permit to work on my own home or if I am finishing my own basement?

Yes.
Work that involves adding or removing walls, new structures, moving or installing plumbing or electric, or finishing a basement requires a building permit, even if you are doing all the work yourself. The Town requires a building permit in order to conduct the required inspections and make sure that the construction meets the building code adopted by the Town of Windsor. For additional questions, please visit the: Building Permit Information webpage

12. Do I need a permit to re-roof my house?

Yes. The Town requires a building permit in order to conduct the required inspections and make sure that the construction meets the building code adopted by the Town of Windsor. Please contact our inspection company SAFEbuilt at 970-686-7511 for any specific questions about the roofing code. See the Residential Re-Roof (PDF) handout for more details. 

13. What is a Conditional Use Grant (CUG)?

A conditional use grant / conditional use permit (CUG) allows a temporary use or specific land use once special review criteria is met. The permit does not allow for uses in zoning districts where the use is prohibited.   Please see Conditional Use Grant review criteria in Section 14-2-130 of the Municipal Code and CUG review workflow.

Conditional Use Grant (CUG) and use applications:

• Conditional Use Grant  
• Conditional Use Grant (Oil and Gas)

14. Do I need a permit to build a fence around my house?

Generally, no, as long as the fence meets the standard fencing regulations. For questions, please contact Planning at (970) 674-2415 and review the

Fence handout (PDF)

15. Do I need a permit to build a shed and where on my property can I put it?

In accordance with Section 16-3-10 of the Municipal Code, a permit is only required if:  1) the proposed shed exceeds one hundred-twenty (120) square feet; OR - 2) is taller than ten (10) feet at the peak.  If a permit is required, the structure shall meet the Town’s setback requirements.  No accessory building, regardless of its size, shall be located any closer to the front property line than the rear corners of the principal building (accessory buildings are only allowed in rear yards) [Sec. 16-3-10].  For permit questions, please visit the Building Permit webpage.

Building Permit Information webpage

16. Do I need a permit to build a deck, porch, pergola, or patio cover?

Please contact the Town of Windsor Permit Technician at (970) 674-2436 to see if a permit is required.  Some permit questions can be answered by visiting the Building Permits webpage. 

Please note that any structure must be located on your property and meet the Town’s setback requirements.  Note:  some encroachments into the setback are allowed, per Table 16-1-20(a) of the Municipal Code.  

Table 16-1-20(a) Setback Exceptions
Accessibility ramps	May encroach into any setback but shall be no closer than 2’ to any property line.
Accessory buildings, large (greater than 120 square feet in size or greater than 10’ in height)	May encroach into side or rear setbacks up to 5’, provided they are not located closer than 5’ from the property line. In no case shall less than 20’ of clearance be provided between an accessory garage and public sidewalk.
Accessory buildings, small (up to 120 square feet in size and up to 10’ in height)	May encroach into side or rear setbacks.   May encroach into a secondary front setback provided they are located behind a solid fence which is at least 5’ in height.
Decks	May encroach into side or rear setbacks up to 10’, provided they are not located closer than 5’ from the property line.
Fences or walls, including trash enclosures, and retaining walls less than 4’ in height measured from top of wall to bottom of footer.	May encroach into any setback subject to fence and wall standards.
Flagpoles	May encroach into any setback provided the flagpole is setback at least a distance equal to the height of the flagpole from property lines. Flagpoles and their related flags shall be setback sufficient distance to enable the flag to fly fully open without flying over the property of others.
Mail boxes	May encroach into front setbacks.
Mechanical equipment, ground mounted	May encroach up to five feet into side or rear setbacks provided no equipment or component of such equipment is located closer than two feet from any property line and the equipment is screened.
Patios	May encroach into any setback provided they are no more than 12 inches above grade and are not located closer than three feet from the property line.
Stairs, at grade	May encroach into any required setback up to six feet.
Stairs, above or below grade	May encroach into any required setback up to six feet provided they are not located closer than three feet from the property line.
Structural projections such as cantilevered bay windows, balconies, chimneys, eaves, or other non-foundational overhangs or projections	May encroach into side setbacks up to 2’.   May encroach into front or rear setbacks up to 3’
Swimming pools, hot tubs and/or spas	May encroach into side and rear setbacks provided they are not located closer than three feet from the property line.
Window Wells	May encroach into any setback up to two feet.

Building Permit Information webpage

17. Do I need a permit to install a sprinkler system?

Yes. A building permit is required to install a sprinkler system whether you are hooking up to Town of Windsor water (potable water) or if you are hooking up to a non-potable system in your subdivision. A sprinkler permit generally takes about 5-10 minutes to issue on the same day you apply. If you have questions about the cost of a sprinkler permit, the permit process, or whether your subdivision is on a non-potable irrigation system, please contact the Town's Permit Technician at (970) 674-2436 and visit the

Building Permit Information webpage

18. Are there regulations for temporary signs in Windsor?

Yes. Most temporary signs require a permit, which you can obtain from Windsor Planning.  A temporary sign cannot be displayed for more than sixty (60) days per calendar year (see Temporary Signs, Section 15-17-130, of Municipal Code for exclusions).  Temporary signs must be directly related to the use of the lot on which it is located and must be made from durable material that will not deteriorate in wind or bad weather.  These signs cannot be attached to trees, landscaping, traffic signs, utility or light poles or other similar structures, and cannot be located within the road right-of-way.  The permit form is located on the Planning webpage under the tab "Applications, Forms and Handouts": Temporary Sign Permit.  For specific requirements, please refer to Section 15-17-130 of the Municipal Code and contact Planning at (970) 674-2415 / [email protected] if you have questions.  

19. Are there prohibited construction hours?

There are no prohibited construction hours.  For nuisances, please visit the Police Department FAQs or the Town's Municipal Code. 

20. How do I find information about an oil and gas development?

Please visit the oil and gas FAQ page.  For complaints, please select tab: Who to Contact.

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Police

Show All Answers

1. Where can I find the town's animal ordinances?

The town's ordinances are published and available online via the Windsor Municipal Code Chapter 7. You can also download the

informational animal ordinance brochure (PDF).

2. What are the Town of Windsor's parking regulations?

Parking regulations can be found on in the Windsor Municipal Code, Chapter 8, Article II. For a quick reference, view this helpful

informational parking brochure (PDF).

3. What are the Town of Windsor park rules?

Town of Windsor Park Rules can be found here.

4. What are the Town of Windsor Nuisance Codes?

The Windsor Police Department is responsible for the protection of lives and property and the preservation of social order and public peace. Municipal Codes for Nuisances can be found at www.windsorgov.com/municipalcode in Chapters 7,10,11, and 13. You may view this helpful informational brochure below. For specific questions not addressed in the brochure below or in the municipal code, please call 970-674-6400

Informational Nuisance Brochure (PDF)

5. What do I do if I am a victim of Identity Theft?

1. File a report with the Windsor Police Department. Get the report number or a copy of the report in case the bank, credit card company, or others need proof of the crime later.

2. Contact the fraud departments of each of the three major credit bureaus and report the theft. Ask that a fraud alert be placed on your file and that no new credit be granted without your approval.

• Equifax


• Experian


• Trans Union

3. For any accounts that have been fraudulently accessed or opened, contact the security department of the appropriate creditor or financial institution. Close these accounts. Put passwords (not your mother's maiden name or Social Security number) on any new accounts you open.

4. The Federal Trade Commission (FTC) asks that you call the ID Theft Clearinghouse toll free at 1-877-ID-THEFT (1-877-438-4338) to report the theft. Counselors will take your complaint and advise you on how to deal with the credit-related problems that could result from ID theft. The Identity Theft Hotline and the ID Theft website give you one place to report the theft to the federal government and receive helpful information. Information booklets are available from the FTC in both English and Spanish.

By sharing your identity theft complaint with the FTC, you will provide important information that can help law enforcement officials track down identity thieves and stop them.

6. How can I protect my vehicle from auto theft?

With the cold weather there is a rise in car thefts. This is due to unattended cars warming up. Car thieves call these cars puffers and they are a favorite target for them. Leaving your vehicle running and unattended is an invitation for your vehicle to be stolen.

The Town has some tips to help reduce your chances of being the victim of auto theft.
- Always lock your car.
- Always take your keys. Never leave them in the car. Keys are tempting to thief.
- Completely close your car windows when parking. Don't make it any easier for the thief to enter your vehicle.
- Don't leave valuables in plain view, it makes your car a more desirable target and attract thieves.
- If you have a garage, Use it. Take the time to use it rather than parking outside where your vehicle is more vulnerable.
- Never leave your car running even if you will only be gone for a minute. Vehicles are commonly stolen at convenience stores, gas stations, ATM's, etc. Many vehicles are also stolen on cold mornings when the owner leaves the vehicle running to warm up. Leaving your key in an unattended motor vehicle is a crime in some states.
- Park in attended lots. Auto thieves do not like witnesses and prefer unattended parking lots.
- Park in well-lighted areas. Over half of all vehicle thefts occur at night.

7. What are the drug and alcohol laws?

The Windsor Police Department has a zero-tolerance policy in regards to alcohol and substance abuse violations. All violators will be held fully accountable for any decisions they make.

Drugs and Alcohol - Know the Consequences (PDF)

8. What are the Fishing and Boating Regulations at Windsor Lake?

Windsor Lake information can be found here.

9. Where can I drive my moped / scooter / golf cart / ATV / MUV / EPAM in Windsor?

Regulations for scooters, golf carts, ATV's etc... can be found in the Windsor Municipal Code Chapter 8, Articles V and VI. Windsor Municipal Code. View this helpful brochure below.

Scooters, ATV's, Golf Cart Information (PDF)

10. How do I register my bicycle?

Complete the Town of Windsor bicycle registration form (PDF). Try to give as much information as possible, including all of the accessories on the bicycle. Keep in mind, the serial number could be at different locations on the bicycle — generally somewhere on the frame. Leave the “License #” blank; we will give that to you. Bring the completed form to the Police Department lobby (Monday through Friday, 8 a.m. to 5 p.m.) and we will give you a registration sticker. There is no fee for this service.

11. What do I do if my pet goes missing?

The Town of Windsor has Municipal Codes governing dogs, and those can be found in the Windsor Municipal Code Chapter 7. Because of the codes regarding dogs at large, our officers will pick up dogs found to be roaming without their owners. If the dog has an identification tag, the officer will attempt to contact the owner. If this is unsuccessful or the owner cannot pick up the dog immediately, the dog will be taken to Garden Valley Vet Clinic. Before the owner or responsible party can claim the dog at Garden Valley Vet, they will need to come to the Police Department with a photo ID to obtain the necessary paperwork. An owner of a missing dog can call the Police Department to report it missing and we will notify the officers to be on the look-out. If the dog is located by the owner, we ask that they also notify us, so that we will no longer look for the dog. The Town of Windsor does not have codes regarding cats at large, so officers will not pick them up.

12. Who should I call to report graffiti?

To report any graffiti on public and/or private properties, call the Police Department at 970-674-6400 or submit information online through SeeClickFix.

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Public Services - Snow & Ice Control

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1. When will the town plow my street?

The Town’s Snow & Ice Control Plan has three priorities, explaining where the Town starts snow plowing first. The Plan is to return road surfaces to safe winter driving conditions as soon as feasible within the limitations of this plan, our limited resources and weather conditions. Staff will evaluate the weather conditions during each snowstorm and will dispatch snow removal crews to impacted areas as needed. 

 All local through streets and paved alleys are designated snow routes where parking is prohibited once roadway accumulations reach a three  inches or greater.  Local through streets function to provide vehicular access to adjacent properties.  They are designed for the safety of pedestrians and bicyclists. All cul-de-sacs and dead-end streets will be evaluated on a as needed basis, by the Public Services Director or the Director’s official designed Town Representative. It must be recognized that, although this plan sets general guidelines to be followed, each snowstorm has its own characteristics. The time required to clear snow and ice from streets depends on a variety of conditions often unique to each storm event. This plan must remain flexible and take into consideration these variables. The strategies used to plow streets depend on several factors including:

• Snow storm intensity and accumulation
• Anticipated snow storm duration 
• Type of snow, ranging from light/dry to heavy/wet
• Ambient air and pavement surface temperatures before and expected after snowfall
• Wind speeds (high winds) and directions that cause drifting conditions
• Traffic conditions, weekday versus weekend
• Time of day
• Time of season – fall, winter or spring
• Availability of equipment and staff.

2. What snow and ice removal items are residents responsible for?

Residents are required by ordinance to clear sidewalks, including those crossing alleys and driveways, within 24 hours after the end of a storm. Please pile the snow in your yard, not in the street. If your sidewalk is icy, apply de-icer to melt the ice. If you wish to report a hazardous sidewalk, please call the Police Department's Code Enforcement team at 970-674-6400. Read more in the link below.

Download the Snow & Ice Control Plan

3. When will the town start snow and ice control operations?

The town's on-call snow and ice removal crew, in conjunction with weather reports and with help from Police Department observations, begins snow and ice control operations on a case-by-case basis. Other criteria considered include temperature, snow accumulation, drifting, icy conditions and the time of the snowfall.

4. Why do the plows cover over the areas I just shoveled, and am I responsible for those areas?

Snow plow drivers will make every effort to avoid plowing snow onto sidewalks and driveway entrances. However, in the process of removing snow from the roadways, there may be times that this cannot be avoided and sidewalks or driveway entrances may become covered. Sidewalks must be cleared within 24 hours from the end of the snow storm per Sec.11-7-10 of the Municipal Code.

5. Who is responsible for clearing and maintaining sidewalks during a snow event?

Windsor property owners and/or occupants are responsible for keeping all sidewalks free of snow and ice. Owners and/or occupants have 24 hours from the time the storm stops to clear the areas they are responsible for.

6. My neighbors never clear their sidewalks. What can I do?

Residents are required by the Town Code to have their sidewalks cleared within 24 hours of the end of the snow storm per Sec.11-7-10 of the Municipal Code. If you are concerned about unclear sidewalks, you can contact Code Enforcement at the Police Department at (970)674-6400.

7. What can you do about ice build-up along curbs, gutters and sidewalks?

Some streets in the town do not receive much direct sunlight, prohibiting a natural thaw of snow and ice. Consequently, ice build up will block storm drains and create hazardous conditions if it forms over the sidewalk. It is very difficult to remove this ice build up without causing damage to concrete and asphalt. This ice will not melt until the temperature is above freezing for an extended period of time. If the ice is on a sidewalk adjacent to private property, then it is the property owner’s responsibility to remove it.

8. Who is responsible for clearing and maintaining trails during a snow event?

Windsor Parks and Forestry will remove snow from town-maintained trails as resources become available. They can be reached by calling 970-674-2434.

9. Why are only portions of the street plowed on residential streets?

When conditions warrant, residential streets may only be plowed enough to give residents access to the highest priority streets. Plowing from curb to curb is not always practical because it would require more time and moving of many vehicles that park on the streets. Clearing the snow from driveway entrances is the responsibility of the property owner.

10. I saw a Town snow plow driving around during the storm with its blade up. Why wasn’t it plowing?

It is the goal of the Town to plow streets systematically and efficiently.  When snow plows are moving from one location to another, or returning to refuel or have more de-icing material loaded onto the truck, they travel with the plow blades up.

11. How many miles of streets are plowed in the Town of Windsor?

There are over 263 center lane miles of roads in Windsor. However, that number can triple or quadruple when  factoring in lanes. For example, Main Street from 7th Street to 15th Street is approximately one mile; however, it is four lane miles due to the four lanes that exist on Main Street, not including turn lanes. If you multiply 263 center lane miles by two to account for a pass going both directions, that comes to a minimum of 526 miles of Street Plowing in the Town.

12. How many pieces of equipment are used in the snow plowing effort?

The town has seven  snow plow dump trucks each equipped with sanders; two  one-ton pickup; eight  ¾ pickups, two four-wheel drive tractors, one with snow blower; one  motor grader; one front-end loader; and two backhoes.

13. What does the town put on the streets to melt ice and snow?

The Town uses Ice Buster is a granular rock salt product pre-wetted with Apex Meltdown to reduce corrosion while increasing de-icing performance on all the Town’s roadways. Ice Buster is a complex chloride containing primarily Sodium Chloride (NaCI), Magnesium Chloride (MgCI-2), and Calcium Chloride (CaCI-2). Ice Buster works down to 15 degrees; once below that temperature it becomes difficult to melt snow and ice. Ice Buster accelerates ice melt by absorbing 50% more of the sun’s radiant energy than white de-icing products. This salt comes from a salt mine in Kansas and is grey in color. The color grey signals to motorists that roads have been treated. This product requires fewer applications resulting in reduced amounts of chloride introduced into the environment. Studies indicate that applying de-icing materials reduces accidents by 88% and pays for itself in a half hour in terms of avoiding vehicle crashes. The Town does not use sand. Ice Buster delivers enhanced traction and eliminating the need for sand. By doing this, reduces sediment along roadways, in storm drainages, and in rivers. Sand can have detrimental effects to air quality and sweeping cost for the cleanup.

Apex Meltdown is a corrosion inhibitor, derived from organic polymers and blended with a 30 percent Magnesium Chloride solution. Apex Meltdown (Magnesium Chloride solution) works down to -10 F degrees; The Town uses Prewetting Salt Operations, which is a process of coating, or treating, Ice Buster (granular rock salt) with a liquid Apex Meltdown (Magnesium Chloride solution) as it comes out of the V-box spreader. Generally done in the range of 5 to 10 gallons of liquid per ton of material. Pre-wetted Ice Buster (granular rock salt) will stick to the pavement and reduces bounce and scatter, while increasing the de-icing performance at which the salt begins the melting process. The Town is NOT using liquid anti-icing operations.  Crews are trained on sensible salting techniques, and all snow plow trucks are calibrated to spread only the amount of de-icing salt required to de-ice the roadways.

14. Why doesn't the town plow to the center of the street?

Plowing snow to the center of the street can be very hazardous to motorists; traffic flow is restricted by eliminating a portion of a lane, the freeze/thaw cycle deteriorates the pavement and icy driving conditions are created when the melting snow freezes on the pavement every night. This practice can also create sight obstructions for low vehicles and cause problems for residents entering and exiting roadways.

15. Who do I call to report problems with snow removal?

Calls regarding snow and ice removal operations should be directed to Public Services at 970-674-5400, Monday-Friday, 7 a.m. to 3:30 p.m. For after-hours Public Works emergencies call 970-674-5411. If you encounter an emergency situation, call 911.

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Public Services - Stormwater

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1. How do I report a spill or illegal dumping in storm drains, lakes, rivers and ditches?

See something, say something. If you see a spill or illegal dumping in gutters, storm drains, in or near our lakes, rivers and ditches, report it on SeeClickFix or call 970-674-5400 M-F 7:00 A.M. to 3:30 P.M. or weekends and after hours call 970-674-5411.

2. Who do I contact to report flooding/storm drainage problems?

It’s normal to see standing water in residential neighborhoods in larger rain events. If you notice debris-clogged inlets or other stormwater related problems, call 970-674-5400 or submit the information online through SeeClickFix. Detention and water quality features are typically owned and maintained by the neighborhood association (HOA), property owner, a developer of properties or the town. If you believe a detention or water quality feature needs maintenance because of debris or excessive standing water, contact your neighborhood association (HOA) and/or the town.

3. Where do I take Household Hazardous Waste?

For Weld County, you can take it to the North Household Hazardous Waste Facility at 1311 North 17th Avenue, Greeley, CO 80634. Please visit their Weld County Household Hazardous Waste Disposal to view the list of acceptable waste.

For Larimer County, you can take it to 5887 S. Taft Hill Road, Fort Collins, CO 80526. Please visit Larimer County Household Hazardous Waste Disposal to view the list of acceptable waste.

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Public Services - Streets

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1. Who do I call about pot holes or road hazards?

Report pot holes and road hazards to Windsor Streets at 970-674-5400 or online via SeeClickFix! Potholes are generally filled within two business days after initial report, weather permitting.

2. When will the town fix my road? (Asphalt overlays, roadway seals and concrete repair)

Road projects normally start in April through October. There are many pavement treatments that can be used, but completing the right repair on the right road at the right time is the key. Temperatures need to be warm enough for the asphalt plants to operate, so that the asphalt does not cool too quickly. Windsor Streets is responsible for minor street patching such as filling moderate to severe pot holes, water break areas, alligator areas, settling areas, and minor drainage issues. They also identify bad asphalt and concrete areas for Windsor Engineering to have evaluated for the right type of fix. Windsor Engineering is responsible for large scale capital improvement projects such as crack and slurry seals that are applied on in town streets, chip seals that are applied on outer roadways, overlays, concrete repair such as curbs, gutters, sidewalks, flow pans, and large drainage issues throughout town limits. CDOT is responsible for road improvement projects on Hwy 392 (Main St) and Hwy 257.

3. When does the town paint streets and apply thermal marking (crosswalks)?

Painting is done from May through September. The temperatures need to be warm enough for the paint and thermal markings to stick to the street.

4. Who should I contact to request any new pavement markings within town limits?

Pavement markings, such as crosswalks and center lines, are an important safety feature of our transportation system. Markings help guide both motorists and pedestrians to their destinations. The town’s Traffic Engineer has to approve any new requested pavement markings within town limits to meet MUTCD standards. Please call Windsor Engineering at 970-674-2400.

5. What is the maintenance procedure for the alleys in town?

Alleys are normally graded once a year in the spring. Additional grading is done on an as-needed basis. Alleys are sprayed for weeds down the center on an as-needed basis. The sides of the alley are left up to the property owners.

6. When does the town seal cracks?

Windsor Engineering starts crack sealing in early spring, March through April. The cracks are at their widest point during this time.

7. Who do I call to report a traffic signal light that is out?

The traffic signal lights located on HWY 392 (Main Street) and HWY 257 are owned and maintained by the Colorado Department of Transportation (CDOT). Contact CDOT for any traffic signal issues along these highways at 970-350-2100. The Town of Windsor is responsible for the traffic signal lights at Weld County Road 13 and Crossroads Boulevard, as well as Harmony Road/Weld County Road 74 and Weld County Road 15. Call 970-674-5403 to report traffic signal light issues at these intersections.

8. Who should I call to report that a street light is out?

Street lights in the Town of Windsor are owned and maintained by Xcel Energy or Poudre Valley REA. The best way to report a street light outage is to contact the power company where you pay your bill (Xcel Energy or Poudre Valley REA). To expedite your request, you should have the pole number, house address number and nearest intersecting street or cul-de-sac. You may report the outage via their website or phone number listed below.
Xcel Energy (800) 895-4999
Poudre Valley REA (800) 432-1012

9. Who should I call if I find a dead animal in the road?

Call the Police Department at 970-674-6400.

10. What is the maintenance procedure for the town's Weed Management Program on public properties?

Windsor Streets oversees mowing and spraying of right-of-way easements around sign posts and road markers, roadsides, medians, open space easements, behind fence lines, shoulders of the roads, and storm drainage detention areas. Windsor Parks oversees mowing and spraying of parks, trails, natural areas and irrigation ditches. The focus is to keep weeds to a minimum and prevent noxious weed growth. Some areas are mowed and sprayed more frequently depending on their location and use.

11. When does the town mow roadsides?

Mowing normally begins in May and continues through the summer until the first frost, usually October.

12. Who should I contact to request any new street signs in town?

Stop signs, yield signs, MPH signs, etc., are an important safety feature of our transportation system. Signs provide information to the traveling public at all times and help guide them to their destinations. The town’s Traffic Engineer has to approve any new signage within town limits to meet MUTCD standards. Please call Windsor Engineering at 970-674-2400.

13. Who should I call to report a down, damaged, faded or is missing street sign?

Please call Windsor Streets at 970-674-5400 or submit a service request through SeeClickFix.

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Public Works - Utilities

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1. Who owns what utilities and who do I call?

If a problem arises, it helps to know who owns the wires and pipes in and around your home or business. Electric and Natural Gas: Depending on where you live, Xcel Energy or Poudre Valley REA owns, maintains, installs, reads and tests all equipment. Xcel Energy: 800-895-4999 Poudre Valley REA: 800-432-1012 Water and Sewer Lines: The town owns, operates and maintains all water mains and the pipes to the meter pit or curb stop, whichever comes first. The homeowner owns the pipes to the house and inside the house. Sewer lines are the property of the homeowner to the point of connection with the Town of Windsor sewer main. For questions, call 970-674-5400. Telephone and Cable: Telephone and cable lines are installed, owned and operated by the companies providing the service to the connection with your home. You are responsible for the lines inside the house. If you have questions, call your service provider. Utility Billing: Town of Windsor Water / Sewer utility bills are due the 20th of each month. If you have questions regarding your water or sewer bill, please contact the utility billing office at 970-674-2403

Utility Services

2. Who do I call before I dig?

Before you plant a tree, build and addition, put up a fence, or install a sprinkler system, state law requires that you call the Utility Notification Center at 800-922-1987 two full business days before digging in your yard. Do not include the day that you make the call. If you fail to do so, and you damage utility lines, you will be charged for repairs. The locating service is free. Please wait until all utilities have been marked. Then, proceed using the utility markings and locate sheets to help you safely complete your project.

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Public Works - Water

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1. Where does our water come from?

The Town of Windsor purchases water from three sources: Fort Collins-Loveland Water District, North Weld Water District, and the City of Greeley.

Our primary water supplier is from North Weld Water District with the City of Greeley and Fort Collins-Loveland Water District as our secondary source.

2. Why does my water look cloudy?

The "milky" color comes from tiny air bubbles in the water. When cold water comes out of the faucet it may look "milky." If you fill a glass with water you will see that the "milky" color will quickly disappear. The water is perfectly safe to drink when it looks this way.

3. Why might the drinking water have an odor?

If your drinking water has an odor, it is because of an algae bloom in the raw water. If the water smells like a geranium, has a musty odor, or the smell of a wet dog, quite often the smell is associated with algae in the raw water. This problem is harmless, and usually short in duration.

4. Why might the water appear dirty?

This is usually due to the fact that fire hydrants are being flushed, or there has been a water leak in your neighborhood, or there are water taps being made, or new water mains have been recently installed. Let your water run in your bathtub or at several faucets to help clear the water up. If it still appears dirty, call us at 970-674-5400 or submit a request via SeeClickFix.

5. What is Back Flow?

Back flow means water flowing backwards into the water supply system. There are two ways back flow can enter the water supply from a sprinkler system; back siphonage and back pressure. Back siphonage happens when the pressure in the water supply suddenly drops. Pressure drops can happen because of nearby fire fighting or repairs of breaks in the Town water main. The pressure drop creates a vacuum, sucking the water backward through the system. The vacuum is much like a person sipping on a straw, which causes liquid to flow in the opposite direction. Back pressure is also reversal of water flow in the water system. However, this type of reversal happens when water pressure increases on the customer's side of the water system. Examples of things that can cause pressure increases in your sprinkler system would be injection fertilizing or blowing out the system in the fall.

Send backflow reports to Utility Supervisor Charwon Walter at [email protected]

6. What are the highlights of the Colorado Cross Connection Control Law regarding sprinkler systems?

Atmospheric vacuum breakers cannot be used against back pressure conditions. Valves cannot be installed downstream from atmospheric vacuum breakers. Testing is required upon installation of a new back flow prevention device and annually thereafter by a certified tester. The law applies to both new installations and sprinkler systems that are being repaired or modified. No grandfather clause exists.

7. Does the Windsor Municipal Code require a lawn sprinkler permit?

Yes. The WMC requires that you have a permit before installing a new sprinkler system. The permit can be obtained at the Town Hall, 301 Walnut Street. In compliance with the state law, you must upgrade the existing back flow prevention device installed on the system, tested at the time of installation, and tested annually by a state-certified tester.

If work is done to repair, expand or modify an existing sprinkler system with an unapproved back flow device, the customer must upgrade the existing back flow device to current standards. The new back flow prevention device must be tested upon installation and then annually by a state-certified tester.

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Sales Tax

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1. Do I need a license to conduct any business in Windsor?

Yes. Everyone who falls within the definition of “engaged in business” in Windsor is required to obtain a Windsor Business License. This applies to all businesses who conduct retail or wholesale sales and to all businesses who only perform services to the public. Service-only businesses may include: daycare providers, physicians or dentists, bookkeepers, insurance agents, home healthcare providers, all therapists, pet sitters and groomers, cosmetologists and barbers, painters, roofers, contractors, construction companies, realtors, etc. The license is an annual license based on the calendar year.

“Engaged in Business” means performing or providing services, or selling, leasing, renting, delivering, installing or any activity in connection with the selling, leasing, renting, delivering, or installing in the Town of tangible personal property by a retail sale, for use, storage, distribution, or consumption within Windsor. This term includes, but shall not be limited to, the following acts or methods of transacting business:

(a) Maintaining within the Town, directly or indirectly or by a subsidiary, of an office, building, structure, store, distributing house, salesroom or a house, warehouse, mobile vendor, or other place of business;

(b) Maintaining within the Town an office for employees, agents, or commissioned sales persons to solicit business or to install, assemble, repair, service, or assist in the use of its products, or for demonstration or other reasons;

(c) Owning, leasing, renting, or otherwise exercising control over real or personal property within the Town;

(d) Making more than one (1) delivery into the Town within a twelve-month period;

(e) Mobile food vending.

2. What type of license do I need before doing business in Windsor?

The kind of business you are conducting in Windsor will determine the type of Windsor license you need to apply for.  Please note that in each instance of business, the Windsor license is required prior to conducting business.  Businesses located outside of Windsor are also required to obtain a Windsor Business License.  A separate Windsor license is required for each place of business located inside the city limits.  The license does not travel from one location to another.  And, a Windsor license does not transfer from one owner to another upon the sale or relinquishment of the business.  If you have questions concerning any of the types of Windsor licenses, email Revenue Technician or call 970-674-2486.

Types of Windsor license applications include:
Business License – Anyone conducting any kind of business in Windsor is required to obtain a Business License.  The cost is $25.00 per year and can be obtained through Windsor MUNIRevs.

Important:  There may be State or Federal agencies or other Service Areas inside the Town of Windsor that have special permit or licensing requirements in addition to or prior to obtaining a Windsor Business License:  i.e. daycares, home occupation businesses, gun shops, liquor sales etc.  
 
Retail Sales Tax License – The Retail Sales Tax License is a DUAL license that includes both the Business License and the Retail Sales Tax License for Windsor.  The cost is $25.00 per year and can be obtained through Windsor MUNIRevs.  

Important:  It is prohibited to make sales inside Windsor if there is not an active State of Colorado Sales Tax License issued to the business first. Prior to applying for the Windsor Retail Sales Tax License, you must obtain a State of Colorado Department of Revenue license account number. The Colorado Department of Revenue (CDOR) license is in addition to the Windsor license and is not the same as the business registration number issued by the Colorado Secretary of State.  If you have not yet obtained a CDOR license, it highly recommended that in-lieu of applying for the State license on-line,  you go directly to the Colorado Local Service Center nearest you.  The CDOR Front Range office is located at 3030 S. College Avenue, Ft. Collins CO  80526, or call them at 970-494-9805.  The CDOR sales tax license number will be issued on-site the same day the State license is applied for at the Service Center, versus having a 30 day or more waiting period for an on-line application response. 

A State of Colorado Department of Revenue Sales Tax License is not  required if the business does not make any taxable sales of tangible personal property or provide any taxable services inside the State of Colorado.  The State of Colorado website, FYI Sales 9 will provide more information on licensing.  A local phone call to the State of Colorado Department of Revenue is suggested, 970-494-9805.

Mobile Food Vendors - Mobile Food Trucks are retail sales vendors and a Windsor Business and Retail Sales Tax License is mandatory prior to making sales inside the city limits.  The cost is $25.00 per year and can be obtained through Windsor MUNIRevs.  After obtaining the retail sales tax license number from the State of Colorado Department of Revenue, a Mobile Food Vendor can then start the process to set up and make sales inside Windsor.  Review by Zoning will be performed and upon their approval, the Windsor Business and Retail Sales Tax License will be issued. Restrictions do apply as per the Windsor Zoning Code in Section 16-10-110.  Questions concerning the mobile food vendor zoning code regulations should be directed to Planning and Zoning, 970-674-2430. 

Special Event Retail Sales Tax License – A Windsor “Special Event” is defined as a retail sales event where three (3) or more people, businesses, or organizations are making sales of tangible personal property, at one location in Windsor, for less than seven (7) consecutive days.  Windsor requires only the Event Organizer to obtain a Special Event license through Windsor MUNIRev. This Windsor license serves as a “blanket license”, therefore individual retail vendors are not required to obtain a Windsor license for the pending event.  Within 10-days prior to the start of the event, the Event Organizer must also prepare a Vendor Worksheet, included with the application, listing the contact information for all vendors attending the event.  You may email Revenue Technician or call 970-674-2486 if you have questions.

If the event is going to be held on city-owned property, parks, or buildings, the Event Organizer must contact the Recreation Coordinator for Community Events at 970-674-3510 to obtain the complete Special Event Guidelines (PDF) packet prior to applying for the Windsor Special Event Retail Sales Tax License.  When any event or sales are taking place on city-owned property, the Recreation Coordinator must first approve the event before the Windsor Special Event Retail Sales Tax License is issued.

The cost of the Windsor Special Event Retail Sales Tax License is $25.00 per event, per year.  Other City Departments or agencies outside of the Town may require additional fees. Other regulations may also apply.

When issued, this Windsor license authorizes the “Event Organizer” to become the Tax Collection Agent for Windsor.  Although individual participants are not required to hold a Windsor license, each participant is required to report their total gross sales and turn over the total Windsor sales tax directly to the Event Organizer at the conclusion of the event.  It is then the responsibility of the Event Organizer to prepare the final Windsor sales tax return and make payment in full to Windsor Finance within fifteen (15) days following the event.  If you have any questions concerning Windsor sales tax & reporting, email Revenue Technician or call 970-674-2486.

Depending on how the Event Organizer has licensed with the State of Colorado will determine how individual participants license and report State of Colorado sales taxes. The State also allows the Event Organizer to obtain a “blanket license” that works the same way as the Windsor license. It can be obtained and issued at the Colorado Local Service Center at 3030 S. College Avenue, Ft. Collins CO  80526, or call them at 970-494-9805.
 

3. When is Retail Sales Tax or Use Tax exempt?

Examples (not all inclusive) of Sales Tax and Use Tax exemptions may apply to:

- Government agencies;

- Public and Private schools grades K-12. This includes K-12 organizations whose proceeds are strictly used for the benefit of a K-12 school or K-12 school-approved student organizations group;

- Churches and entities organized for religious purposes; and

- Charitable Organizations holding a 501(c)(3) Letter of Determination from the IRS Department of the Treasury can claim exemption. A copy of the letter must be on file in Windsor Finance. *Not every charitable or civic organization qualifies for sales or use tax Exemption.

- Purchases of Motor Vehicles registered inside the Windsor city limits are exempt. The exemption does not apply to leases or rentals of a motor vehicles registered inside the city limits.

More information can be found under definitions of “Charitable Organization” in Chapter 4 of the Windsor Municipal Code or call 970-674-2486.

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Town Board

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1. How can I contact a Board member?

Every meeting of the Town Board, Advisory Boards, and Commissions is open to the public. The public is invited to address the Board about their concerns during these meetings. (There are occasions when the Board must adjourn to Executive Session to discuss matters related to personnel, negotiations or legal questions. These discussions are not open to the public).


You are also free to write or phone any Board member with your questions, ideas or concerns. Please see link below for contact information. Town Board Members

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Town Clerk

Show All Answers

1. How do I register to vote or change my voter information?

You can register to vote or change your voter information on the Secretary of State's website or at any of the following locations: 

Colorado Department of Revenue (driver’s license office) Greeley Office

800 8th Ave. 

Greeley, CO 80631 

Fort Collins Office 

1121 West Prospect Rd. 

Fort Collins, CO 80526 

Larimer County Clerk’s Office 

200 West Oak St. 

Fort Collins, CO 80521 

Weld County Clerk’s Office 

1150 O Street 

Greeley, CO 80631 

Town of Windsor Town Clerk’s Office 

301 Walnut Street 

Windsor, CO 80550

Voter Registration Form

2. I live in Larimer County - am I registered to vote?

You can verify your voter registration status on the Secretary of State website or contact the Larimer County Clerk & Recorder at (970) 498-7820.

Larimer County Voter Information

3. I live in Weld County - am I registered to vote?

You can verify your voter registration status on the Secretary of State website or contact the Weld County Clerk & Recorder at (970) 304-6525 ext, 3070.

Weld County Voter Information

4. When and where are Town Board Meetings held?

Regular meetings of the Town Board are held of the 2nd and 4th Monday of each month at 7pm at Town Hall, Town Board Chambers - 3rd Floor, 301 Walnut Street, Windsor, CO.

5. Are Town Board meetings open to the public?

Yes, except if the Town Board recesses for an Executive Session.

6. Where do I go to view Town Board agendas and packets?

Town Board agendas and packets are posted on the Town of Windsor website on the Thursday prior to the meeting. Town Board Agendas & Packets

7. What district am I in and who is my representative?

Information about the Town's voting districts and the elected officials is listed here Town Board Information

8. How do I submit a request for open records?

Information and directions regarding open records request can be found here Public Records

9. Citizen-initiated measures 101

Windsor’s Home Rule Charter incorporates State law when it comes to the right of citizen-initiated legislation by petition. The Colorado Constitution states that the manner of exercising these powers “shall be prescribed by general laws.” The general laws specifically applicable to municipal initiative are found in C.R.S. § 31-11-101, et. seq.

The sequence for citizen-initiated measures calls for the Town Clerk to first review the form of the proposed Petition before it is circulated for signatures. Upon Town Clerk approval, the proponents may circulate the Petition for signatures. Once the proponents gather what they consider a sufficient number of valid signatures, the Petition is turned in to the Town Clerk for a review of Petition signature sufficiency.

The Town Clerk is given 30 days to determine the sufficiency of Petition signatures. If the Town Clerk concludes the number of valid signatures is insufficient, the Town Clerk must reject the Petition. If the Town Clerk finds the number of valid signatures is sufficient, the Town Clerk must refer the Petition to the Town Board within 20 days of her determination. The Town Board may (but is not required to) adopt the legislation as presented in the Petition upon presentation by the Town Clerk. If not adopted by the Town Board, the Petition’s content is referred to voters at an election to be held not less than 60 nor more than 150 days after the Town Clerk’s final determination of Petition signature sufficiency.

Another clock starts when the proponents turn in their signed Petitions to the Town Clerk: one or more protests may be filed within 40 days. The grounds for protest may include, but are not limited to, the failure of any portion of the Petition to meet the requirements of Title 31, Article 11. The right to file a protest is reserved to any registered elector who resides in the Town. A protest may include disagreements over the Town Clerk’s determination of Petition signature sufficiency, which is why the protest filing deadline closes 10 days after the 30-day clock for the Town Clerk’s signature sufficiency determination.

A hearing on the protest(s) must take place within 60 days after the Petition is turned in to the Town Clerk. The Town Clerk presides over the hearing, unless the Town Board has appointed someone else to serve in this capacity. A written decision by the hearing officer must be presented to the Petition proponents and the protester(s) within five days after the hearing is concluded. The hearing officer’s determination of Petition sufficiency may be reviewed in either Weld County District Court or Larimer County District Court upon application of the Town, the Petition proponent or the protester(s).

Judicial review of the hearing officer’s determination is based on the record made during the protest hearing. The courts will not retry the facts independently, and will rely on the hearing transcript and documents admitted during the protest hearing. The courts will apply State law to the facts as presented during the protest hearing, and will either affirm the hearing officer’s determination, overturn it, or refer it back to the hearing officer for further development of the facts.

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Utility Billing

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1. Can I sign up to receive my statements electronically and pay online?

Yes! Reduce your carbon footprint, pay and receive statements electronically! New users will need to register by clicking under registration options on the right side of the screen. If you have previously disabled an account, please call us at 970-674-2400. 

Online Payments & eStatements

2. What type of payment options are available?

Windsor's Utility has a number of payment options available and can accept cash, check, money order, and/or credit card. To set up an account for automatic online payment by check or credit card, please create an account and set up the Auto Pay option. An account can also be set for monthly automatic payments using a checking account. To set this up, please complete the ACH authorization and return it in person or by mail to Customer Service, 301 Walnut St., Windsor, CO 80550. It can also be returned to Customer Service by email. 

Additional payment options and information can be viewed here.

3. When do you read water meters?

Staff read meters from the 14th through the 17th of each month. 

4. When is the monthly utility bill distributed?

Paper utility bills are mailed to homes around the 6th of each month and are typically received by the 12th. For those signed up for online pay, digital bills are typically available around the 6th of each month.

5. How do I setup service for a property I purchased?

An application will be completed with the title company at the time of the property's closing. The account will be setup under the property owners' names as of the closing date. For further questions regarding new account set up, contact Customer Service at 970-674-2400 or email our Utility Billing Clerk.

6. How do I setup service for a property I rented?

As of March 1st 2021, water utility accounts will be kept in the property owner's name going forward.  Tenant(s) and/or property management companies can be added to the account as additional contacts so that they can receive a copy of the bill and make payments.  The property owner or management company will need to contact the Town of Windsor at 970-674-2400 and add the tenant and/or property management company to the account as additional contacts.

7. My water has been shut off. How do I get it turned back on?

If your water service has been disconnected for non-payment, the full account balance must be paid before your service will be restored.  Simply making a payment online will not restore your service.  Contact Customer Service at 970-674-2400, Monday through Friday, 8am to 5pm. Payment must be made with cash, credit card or money order.

8. What happens if I find a water leak at my residence or business?

If you need your water service disconnected immediately, please contact us at 970-674-2400 and we will arrange for an emergency shut-off by a trained service professional. The Town will not send technicians to fix leaks or determine where a leak may be, we will however, send someone out to check the meter if the customer feels there is a problem with the meter. Our responsibility for repair ends at the curb stop which is typically in the yard/driveway of the property. Everything after that is the homeowner’s responsibility with the exception of any meter problems. 

If you locate and repair a water leak at your property and provide the Town with proof such as receipts for parts or a bill from a plumber that repairs were successfully made, the Town of Windsor please fill out the Utility Appeal Application (PDF) or call 970-674-2400 for more information about leak adjustments.

9. How do I change my contact information for my utility account?

Please contact the Town of Windsor at 970-674-2400. The account will need to be setup in your name to make any changes.

10. I am moving, what do I need to do with my service?

If you sold your house, the title company will contact us to close out your account. They will request a final reading and statement as of the closing date. Please contact us immediately should your closing date change. If you are a tenant, please contact your property management or property owner. 

11. How can I obtain information on my past utility use/account history?

If you need a physical copy, please submit a Public Records Request. A copy of your account history can be emailed to you at no cost by contacting us. It’s also available through your online account. 

Public Records Request (PDF)

12. When is the utility payment due?

Payments are always due on the 20th of each month.

13. Do I need to schedule utility locates before I dig?

Yes. Please call 8-1-1 to schedule locates so that you know where any gas, electric, sewer, water, or communications lines are to avoid a costly repair.