Coronavirus

Last updated 4/9/2020 at 12:54pm

Please reserve calls to 9-1-1 for emergencies only. All general COVID-related questions can be left on the town’s hotline at 970-674-6691.

The CDC now recommends  everyone wear a face covering when leaving the house. Face coverings can be sewn or constructed with a bandanna or other fabric that is available. According to the CDC, "the cloth face coverings recommended are not surgical masks or N-95 respirators.  Those are critical supplies that must continue to be reserved for healthcare workers and other medical first responders."  

On March 25, 2020, Governor Jared Polis issued his latest and most extreme "Stay at Home Order" (D2020-017) to slow the spread of coronavirus (COVID-19). The order tells Coloradan’s to "stay home" but lists what it considers "essential tasks" as exempt. The order is effective through April 26, 2020. 

For Coloradans, the stay-at-home order means remaining at home, only leaving to engage in activities or perform tasks critical to health and safety, or to the health and safety of family or household members or to go to or return from critical work. In part, the order maintains that residents can leave their home when essential, as long as they practice physical distancing, to:

  • Obtain food and other household necessities for themselves and their family or household members.
  • Deliver those services or supplies to others, such as, food, pet supply, other household consumer products, and products or equipment necessary to maintain the safety, sanitation, and critical operation of a residence.  
  • Engage in outdoor activity, such as, walking, hiking, biking or running. 
  • Perform work for critical industries.
  • Care for a family member, a vulnerable person, or pet in another household, or to care for livestock kept at a location other than an individual’s home.
  • Seek medical care.
  • Pick up food distributed to students through school meal programs.

Here’s a link to the State frequently asked questions list: https://drive.google.com/file/d/16nO05S6q0AGBew32r0NYelifwk11uDMO/view 

Individuals experiencing symptoms of COVID-19 must self-isolate until their symptoms cease or until they have a negative test result.

COVID-19 is spread easier than the flu. You can help slow the spread of this virus by: 

  • increasing distance between people to six feet to help reduce spread,
  • considering canceling trips and not attending public gatherings,
  • washing hands frequently with soap and water, 
  • covering coughs and sneezes and wearing a mask in public,
  • staying home, and 
  • avoiding close contact with anyone who has cold or flu-like symptoms.

At this time, health departments are not releasing information specific to new positive cases identified in small towns. Please continue to practice mindful physical distancing, good hand washing, and observe the stay at home order.  

As per the order, the town is also now on Accident Alert until further notice. If you’re involved in a crash with minor damage, no injuries and no suspected drug/alcohol involvement, please exchange information and file an online report within 72 hours with the Colorado State Patrol at https://bit.ly/3btGtRS. If you are involved in an accident that requires assistance, dispatch is available 24/7 at 970-674-6400. Call 9-1-1 for emergencies only.

The town does not implement COVID-19 testing, rather, those who are ill are instructed to seek their physician’s advice.

Town officials have been working proactively to implement protocols and help minimize the spread of COVID-19. On Tuesday, March 17, Town Manager Shane Hale issued a Declaration of Local Disaster Emergency  in response to emerging trends associated with the virus. Details of the declaration include activated response and recovery aspects of any and all applicable local and inter-jurisdictional disaster emergency plans and authorizes the furnishing of aid and assistance.

To access the most accurate demographic information about the spread of coronavirus in the state of Colorado, visit https://covid19.colorado.gov/.

Ways to Conduct Business with the Town Online, by Phone, or through Mail

The Town of Windsor has several options for residents who want to conduct daily business while limiting in-person contact.

Online Permit Application

Until further notice, the Town will only accept online building permit applications effective March 19, 2020.

In addition to accepting applications for project permits such as re-roofing, siding, windows, furnace, etc., the Town will now be accepting new home, commercial and industrial permits online. We appreciate your patience as we roll out this new service to provide safety and convenience to our customers.

To start the process, email bp@windsorgov.com or Windsor@SAFEbuilt.com the following: Your Company Name (if applicable), your first and last name, address/company address, contact phone number, and email address. Please indicate in the email if you would like the ability to apply and pay for permits online. A personalized login will be created and instructions on how you can access to the Community Core system will be emailed to you.

Already have a system login? No problem. Simply access Community Core.

Business License / Sales Tax Payments

The Business/Sales Tax License Application is a dual-purpose license that includes both the Business License and the Retail Sales Tax License. Download and complete the application and include a check. Mail it to: Town of Windsor Business License Division, 301 Walnut St., Windsor, CO 80550. Payment can also be placed in the outdoor secure drop-box on the west side of Town Hall. Cash payments are not accepted via mail or at the drop-box.

The Town of Windsor does not offer an online payment option for sales tax payments. Businesses can download and complete the Town of Windsor Sales Tax - Standard Return 3.95%   (Sales Tax Return Instructions ) include a check for payment , and mail it to: Town of Windsor Sales Tax Division, 301 Walnut St., Windsor, CO 80550. Payment can also be placed in the outdoor secure drop-box on the west side of Town Hall. Cash payments are not accepted via mail or at the drop-box.

Sales tax questions can be sent to salestax@windsorgov.com or answered by phone by calling 970-674-2486.

Questions regarding business licensing can be emailed to license@Windsorgov.com or answered by phone by calling 970-674-2443. 

Municipal Court

Individuals who need to pay a fine can make their payment by check or money order placed in the outdoor secure drop-box on the west side of Town Hall. Payment can also be mailed to: Town of Windsor, 301 Walnut St., Windsor, CO 80550. Those who want to pay by credit card can call 970-674-2421 during normal business hours. A 4% convenience fee will be added to the fine when making a credit card payment over the phone. 

Judge Teresa Ablao issued an order declaring court issued classes could be completed online and giving the court clerk and prosecuting attorney authority to accept plea deals when appropriate. There’s more details included in the declaration. 

Call the municipal Court Clerk during normal business hours at 970-674-2421 if you have further questions.

Windsor Utility

Utility bills can be paid online at windsorcoutilities.merchanttransact.com using the account portal system. Payments can be made over the phone by calling 970-674-2400 during normal business hours. Visa, MasterCard, American Express and Discover are accepted. 

There are two options to pay by check. Mail it to: Town of Windsor, 301 Walnut St., Windsor, CO 80550. Payments can also be placed in the outdoor secure drop-box on the west side of Town Hall. Cash payments are not accepted via mail or at the drop-box.

  1. COVID-19 Resources
  2. Cancellations / Closures

For recommendations supported by the CDC, including information about symptoms, transmission, best practices, and current recommendations, visit https://www.cdc.gov/coronavirus/2019-ncov/about/ .

For statistical data about the spread of COVID-19 visit the Colorado Department of Public Health & Environment.

CO-HELP is Colorado’s call line for the novel coronavirus (COVID-19). People who have general questions about COVID-19 can call CO HELP at 303-389-1687 or 1-877-462-2911, for answers in many languages, or email them at COHELP@RMPDC.org for answers in English.

For status updates specific to Weld County, visit Weld County Department of Health.

For status updates specific to Larimer County, visit Larimer County Health Department.

The Town of Windsor is taking the following precautionary measures:

  • Recommending resident obey the "Stay-at-Home" order and follow CDC guidance on wearing face coverings in public. 
  • Suspending all events, activities and athletic programs provided by the Parks, Recreation & Culture Department, resuming Friday, May 1, 2020.
  • Closing the Community Recreation Center. Normal operating hours resume Friday, May 1, 2020.  
  • Closing the Art & Heritage Center. Normal operating hours resume Thursday, May 7, 2020, at 3 p.m.
  • Windsor’s playgrounds are closed. Parks, trails and open spaces are still open.
  • Pickleball courts are closed.
  • Maintaining close communication with our health department and other local and regional partners.

The Town of Windsor will continue to maintain a Police presence.