What happens if I find a water leak at my residence or business?

If you need your water service disconnected immediately, please contact us at 970-674-2400 and we will arrange for an emergency shut-off by a trained service professional. The Town will not send technicians to fix leaks or determine where a leak may be, we will however, send someone out to check the meter if the customer feels there is a problem with the meter. Our responsibility for repair ends at the curb stop which is typically in the yard/driveway of the property. Everything after that is the homeowner’s responsibility with the exception of any meter problems. 

If you locate and repair a water leak at your property and provide the Town with proof such as receipts for parts or a bill from a plumber that repairs were successfully made, the Town of Windsor please fill out the Utility Appeal Application or call 970-674-2400 for more information about leak adjustments.

Show All Answers

1. Can I sign up to receive my statements electronically and pay online?
2. What type of payment options are available?
3. When do you read water meters?
4. When is the monthly utility bill distributed?
5. How do I setup service for a property I purchased?
6. How do I setup service for a property I rented?
7. My water has been shut off. How do I get it turned back on?
8. I am moving, what do I need to do with my service?
9. How do I change my contact information for my utility account?
10. What happens if I find a water leak at my residence or business?
11. How can I obtain information on my past utility use/account history?
12. When is the utility payment due?
13. Do I need to schedule utility locates before I dig?