What do I do if I find a water leak at my residence or business?

If you need your water service disconnected immediately, please contact us at 970-674-2400 and we will arrange for an emergency shut-off by a trained service professional. The Town will not send technicians to fix leaks or determine where a leak may be, we will however, send someone out to check the meter if the customer feels there is a problem with the meter. Our responsibility for repair stops at the curb stop, typically in the yard/driveway of the property. Everything after that is the homeowner’s responsibility with the exception of any meter problems. 

If you locate and repair a water leak at your property, and provide the Town with proof, such as receipts for parts or a bill from a plumber that repairs were successfully made, the Town of Windsor offers a Utility Appeal Adjustment Program that may reduce the money owed for water used while the leak was occurring. Please fill out the Utility Appeal Application or call 970-674-2400 for more information about leak adjustments.

Show All Answers

1. Can I sign up to receive my statements electronically and pay online?
2. How do I setup service for a property I purchased?
3. How do I setup service for a property I rented?
4. I am moving, what do I need to do with my service?
5. How do I change my contact information for my utility account?
6. What do I do if I find a water leak at my residence or business?
7. My water has been shut off. How do I get it turned back on?
8. I need information on my past utility usage. How can I obtain that information.