Show All Answers
The 2020 study is led by the Town, while the 2012 study was led by the Downtown Development Authority. The 2020 study will review all current and previous planning efforts (Town Comp Plan, Transportation Plan, DDA Strategic Plan), utilize state-of-the-art technology to collect parking utilization and duration information, include all current development projects such as the new brewery and wedding venue as well as developing parking projections through the year 2030. The new study will consider the impacts of emerging transportation technologies such as connected and autonomous vehicles, parking management for special downtown events, implementation timelines, funding strategies and cost estimates.
Parking data will be collected during a typical weekday when schools are in session, a typical Saturday and during a special event.
Yes, parking data collection will occur during recurring and seasonal events such as the summer concert series and the Harvest Festival.
Yes, the study will consider the need for bicycle parking.
Paid parking is an option that could be considered, but there are no preconceived parking management strategies at the beginning of this study.
New parking facilities are an option that could be considered, but a strong focus will be to maximize the use and capacity of existing curbside and off-street surface lot parking assets.
Placement of perennials, shrubs, evergreens, trees or roses are prohibited except with approval of the Cemetery Technician. The Town reserves the right to remove any overgrown, unapproved plantings.
The following link was developed by the Town to provide information regarding the installation of "Children at Play" signs in the Town:
The following link was developed by the Town to provide information regarding the installation of "Deaf Child" signs in the Town:
The following link is the Town's policy regarding speed limit changes:
The following link was developed by the Town to provide information regarding the installation of stop signs in the Town:
The Town of Windsor has developed an annual Concrete Replacement Program to evaluate, inventory, and replace deteriorating curb and gutter and sidewalk. In conjunction with the Concrete Replacement Program, the Town developed a Concrete Rating Guide to provide a consistent evaluation of existing concrete conditions; this guide can be found by selecting the "Concrete Repair Guide Page" below. To have your curb and gutter and/or sidewalk evaluated for a possible replacement please contact the Engineering department at (970) 674-2400. Once the concrete is rated it will be inventoried. Concrete replacement will be prioritized based on the rating, but the annual amount of concrete that is replaced will be limited to available funding. Concrete within Capital Improvement Project areas will be considered for replacement prior to other locations in Town. In the spring of 2008, the Town Board passed an ordinance changing the Town Municipal Code such the Town pays for the full cost to replace deteriorating curb and gutter and sidewalk if the concrete is replaced by the Town. Residents may replace the curb and gutter and sidewalk at their cost, but they must obtain a Curb, Gutter, and Sidewalk Permit from the Town prior to replacement.
The fee is to pay for the operation, maintenance, administration and routine functions of the existing Town stormwater drainage facilities and for the design, right-of-way acquisition and construction or reconstruction of such existing and future stormwater drainage facilities. Sometimes a development owns and maintains some of the localized stormwater related infrastructure. In any case, the Town of Windsor has oversight of all facilities within the Town limits. In other words, whether a facility is privately owned or not, the Town is here to see that it operates properly, so as to not adversely affect downstream properties. If it doesn’t the Town may have to step in with enforcement action. The fact that some developments have privately owned facilities helps keep the monthly drainage fee lower than it otherwise would be.
The Town’s web site includes a Bid Postings and RFP's page that allows interested parties to view and download information on open requests for proposals and construction projects. This page is located under the “Quick Links” heading in the main menu or you may follow the link listed below. Included on this page is a link that allows parties to sign up for email notification of newly posted proposals and construction projects. If you have any further question, feel free to contact the Engineering department at (970) 674-2400.
The Windsor Municipal Code regulates how water may be discharged from sump pumps within the Town of Windsor. More specifically, “Section 7-2-50 of the Municipal Code” [ https://library.municode.com/co/windsor/codes/charter_and_municipal_code?nodeId=WI_CH7HESAAN_ARTIISPNU_S7-2-50SUPUDI ] states that no water shall be discharged from any sump pump which shall result in the water draining upon or across any driveway, sidewalk, curb, gutter, or street within the Town.
The 2020 Budget was adopted November 25, 2019.
Proprietary Funds: Water, Sewer, and Storm Drainage, with the Internal Service funds of Fleet Management, Information Technology, Facility Services and Windsor Building Authority Fund.
The Town has no Fiduciary Funds.
Budget Preparation Schedule:
June-July: Finance prepares revenue projections - Board and Department Heads meet to plan Capital Improvement Plan
June-July: Finance Department prepares historical data and distributes to Department Heads August: Town Board and Department Heads review Strategic Plan and confirm goals
August-September: Prepare, submit and review initial requests with Finance and Town Manager
October: Budget reviews with Town Board
November: Balance and prepare recommended Budget
November-December: Budget Hearing, adoption and distribution
The audit is contained in the Comprehensive Annual Financial Reports (CAFR) (PDF) Both current and historical reports are available.
Unsolicited applications and resumes are not accepted, as well as applications for positions which are not vacant.
If you have previously applied with the Town of Windsor and another opening becomes available, you will need to submit an application for that specific position through the NEOGOV platform.
Windsor Municipal Court301 Walnut St.Windsor, CO 80550
Or paid at Town Hall with the Court Clerk. There is also a drop box located on the west side of 301 Walnut Street.
We accept cash, checks or money orders. Visa, Master Card, and Discover are also accepted in person and over the phone. All credit card transactions will be assessed a 4% convenience fee.
County tickets (Weld or Larimer) issued by a Windsor Police Officer: Please refer to the back of your ticket for payment instructions. Payments cannot be accepted at Town of Windsor.
Need your child taken care of during your Rec Center visit? Take advantage of our childcare services in our Kid’s Corner! Join us from 8am-1:30pm and 4:30–8pm Monday-Thursday, 8am- 1:30pm on Fridays, and 8am-Noon on Saturdays. Childcare costs $3 per child for drip-ins for a maximum of two hours at a time for children 18 months to 9 years old. Childcare is for those using the Rec Center only.
Please see the Town's
*Please be sure to view the Planning Department’s 'Community Development' page for information on current development projects. Planned uses within Windsor's Growth Management Area can be viewed on the Town's
Windsor’s Subdivision regulations are outlined in Chapter 17 of the Municipal Code
Yes. The Town requires a building permit in order to conduct the required inspections and make sure that the construction meets the building code adopted by the Town of Windsor. Please contact our inspection company SAFEbuilt at 970-686-7511 for any specific questions about the roofing code. See the Residential Re-Roof (PDF) handout for more details.
Generally, no, as long as the fence meets the standard fencing regulations. For questions, please contact the Planning Department at (970) 674-2415 and review the
If a permit is required, the structure shall meet the Town’s setback and offset requirements. No accessory building, regardless of its size, shall be located any closer to the front property line than the rear corners of the principal building (accessory buildings are only allowed in rear yards). For permit questions, please visit the Building Permit Information webpage
Yes. Any structure, including decks and porches greater than 30” above the ground, require a building permit per Sec. 16-4-20 of the Municipal Code. Please note that any structure must be located on your property and meet the Town’s setback and offset requirements. Prior to beginning any construction, it is recommended that you contact the Town of Windsor Permit Technician at (970) 674-2436 to see if a permit is required. For additional permit questions, please visit the
The town's ordinances are published and available online via the Windsor Municipal Code Chapter 7. You can also download the
Parking regulations can be found on in the Windsor Municipal Code, Chapter 8, Article II. For a quick reference, view this helpful
The Windsor Police Department is responsible for the protection of lives and property and the preservation of social order and public peace. Municipal Codes for Nuisances can be found at www.windsorgov.com/municipalcode in Chapters 7,10,11, and 13. You may view this helpful informational brochure below. For specific questions not addressed in the brochure below or in the municipal code, please call 970-674-6400
The Windsor Police Department has a zero-tolerance policy in regards to alcohol and substance abuse violations. All violators will be held fully accountable for any decisions they make.
Regulations for scooters, golf carts, ATV's etc... can be found in the Windsor Municipal Code Chapter 8, Articles V and VI. Windsor Municipal Code. View this helpful brochure below.
Complete the Town of Windsor bicycle registration form (PDF). Try to give as much information as possible, including all of the accessories on the bicycle. Keep in mind, the serial number could be at different locations on the bicycle — generally somewhere on the frame. Leave the “License #” blank; we will give that to you. Bring the completed form to the Police Department lobby (Monday through Friday, 8 a.m. to 5 p.m.) and we will give you a registration sticker. There is no fee for this service.
The Town of Windsor has Municipal Codes governing dogs, and those can be found in the Windsor Municipal Code Chapter 7. Because of the codes regarding dogs at large, our officers will pick up dogs found to be roaming without their owners. If the dog has an identification tag, the officer will attempt to contact the owner. If this is unsuccessful or the owner cannot pick up the dog immediately, the dog will be taken to Garden Valley Vet Clinic. Before the owner or responsible party can claim the dog at Garden Valley Vet, they will need to come to the Police Department with a photo ID to obtain the necessary paperwork. An owner of a missing dog can call the Police Department to report it missing and we will notify the officers to be on the look-out. If the dog is located by the owner, we ask that they also notify us, so that we will no longer look for the dog. The Town of Windsor does not have codes regarding cats at large, so officers will not pick them up.
To report any graffiti on public and/or private properties, call the Police Department at 970-674-6400 or submit information online through YourGOV.
The town’s Snow & Ice Control Plan has three priorities, explaining where the town starts snow plowing first. The plan is to return road surfaces to safe winter driving conditions as soon as possible within the limitations of this plan, our limited resources, and weather conditions. Staff will evaluate the weather conditions during each snowstorm and will dispatch snow removal crews to impacted areas as need. Priorities include arterial and collector streets, critical facilities — such as medical offices and the fire department — and our schools. Designated problem areas, such as hills, roundabouts and intersections, are also made a priority. It must be recognized that, although this plan sets general guidelines to be followed, each snowstorm has its own characteristics with variable conditions, such as air and pavement temperatures, wind speed and direction, precipitation rates and types, extreme temperatures, timing, duration, and traffic activity. This plan must remain flexible and take into consideration these variables.
Cul-de-sacs will be evaluated by staff during each storm. Snow removal crews will be dispatched to impacted areas as needed and/or once Priority 3 is reached under the Snow & Ice Control Plan.
Residents are required by ordinance to clear sidewalks, including those crossing alleys and driveways, within 24 hours after the end of a storm. Please pile the snow in your yard, not in the street. If your sidewalk is icy, apply de-icer to melt the ice. If you wish to report a hazardous sidewalk, please call the Police Department's Code Enforcement team at 970-674-6400. Read more in the link below.
Snow plow drivers will make every effort to avoid plowing snow onto sidewalks and driveway entrances. However, in the process of removing snow from the roadways, there may be times that this cannot be avoided and sidewalks or driveway entrances may become covered. Sidewalks must be cleared within 24 hours from the end of the snow storm per Sec.11-7-10 of the Municipal Code.
Residents are required by the Town of Windsor Municipal Code to have their sidewalks cleared within 24 hours of the end of the snow storm, per Sec.11-7-10. If you are concerned about unclear sidewalks, contact 970-674-6400 for the Code Enforcement team at the Police Department.
It is the goal of the town to plow streets systematically and efficiently. When snow plows are moving from one location to another or are returning to refuel or load more de-icing material, they travel with the plow blades up.
There are 263.04 miles of streets in the town that may get plowed. However, that number can triple or quadruple when one factors in “lanes." For example, Main Street from 7th Street to 15th Street is approximately one mile; however it is four lane-miles due to the four lanes that exist on Main Street (this does not include turn lanes).
The town has seven (7) snow plow dump trucks each equipped with sanders; two (2) one-ton pickup; eight (8) ¾ pickups, two (2) four-wheel drive tractors, one with snow blower; one (1) motor grader; one (1) front-end loader; and two (2) backhoes.
The Town uses Ice Buster, a granular rock salt product pre-wetted with Apex Meltdown to reduce corrosion while increasing de-icing performance on all of the Town’s roadways. Crews are trained on sensible salting techniques, and all snow plow trucks are calibrated to spread only the amount of de-icing salt required to de-ice the roadways. Ice Buster requires fewer applications and delivers enhanced traction eliminating the need for sand. The Town DOES NOT use sand. For more information on Ice Buster, view the town's Snow & Ice Control Plan under "De-icing Material."
Calls regarding snow and ice removal operations should be directed to the Public Works Department at 970-674-5400, Monday-Friday, 7 a.m. to 3:30 p.m. For after-hours Public Works emergencies call 970-674-5411. If you encounter an emergency situation, call 911.
Detention and water quality features are typically owned and maintained by the neighborhood association (HOA), property owner, a developer of properties or the town. If you believe a detention or water quality feature needs maintenance because of debris or excessive standing water, contact your neighborhood association (HOA) and/or the town. www.windsorgov.com/yourgov
The Street Division is responsible for minor street patching such as filling moderate to severe pot holes, water break areas, alligator areas, settling areas, and minor drainage issues. They also identify bad asphalt and concrete areas for the Engineering Department to have evaluated for the right type of fix.
The Engineering Department is responsible for large scale capital improvement projects such as crack and slurry seals that are applied on in town streets, chip seals that are applied on outer roadways, overlays, concrete repair such as curbs, gutters, sidewalks, flow pans, and large drainage issues throughout town limits.
CDOT is responsible for road improvement projects on Hwy 392 (Main St) and Hwy 257.
The traffic signal lights located on HWY 392 (Main Street) and HWY 257 are owned and maintained by the Colorado Department of Transportation (CDOT). Contact CDOT for any traffic signal issues along these highways at 970-350-2100. The Town of Windsor is responsible for the traffic signal lights at Weld County Road 13 and Crossroads Boulevard, as well as Harmony Road/Weld County Road 74 and Weld County Road 15. Call 970-674-5403 to report traffic signal light issues at these intersections.
The Parks Division oversees mowing and spraying of parks, trails, natural areas and irrigation ditches.
The focus is to keep weeds to a minimum and prevent noxious weed growth. Some areas are mowed and sprayed more frequently depending on their location and use. www.windsorgov.com/yourgov
If a problem arises, it helps to know who owns the wires and pipes in and around your home or business. Electric and Natural Gas: Depending on where you live, Xcel Energy or Poudre Valley REA owns, maintains, installs, reads and tests all equipment. Xcel Energy: 800-895-4999 Poudre Valley REA: 800-432-1012 Water and Sewer Lines: The town owns, operates and maintains all water mains and the pipes to the meter pit or curb stop, whichever comes first. The homeowner owns the pipes to the house and inside the house. Sewer lines are the property of the homeowner to the point of connection with the Town of Windsor sewer main. For questions, call 970-674-5400. Telephone and Cable: Telephone and cable lines are installed, owned and operated by the companies providing the service to the connection with your home. You are responsible for the lines inside the house. If you have questions, call your service provider. Utility Billing: Town of Windsor Water / Sewer utility bills are due the 20th of each month. If you have questions regarding your water or sewer bill, please contact the utility billing office at 970-674-2403
Before you plant a tree, build and addition, put up a fence, or install a sprinkler system, state law requires that you call the Utility Notification Center at 800-922-1987 two full business days before digging in your yard. Do not include the day that you make the call. If you fail to do so, and you damage utility lines, you will be charged for repairs. The locating service is free. Please wait until all utilities have been marked. Then, proceed using the utility markings and locate sheets to help you safely complete your project.
Our primary water supplier is from North Weld Water District with the City of Greeley and Fort Collins-Loveland Water District as our secondary source.
Send backflow reports to Utility Supervisor Charwon Walter at email@example.com.
If work is done to repair, expand or modify an existing sprinkler system with an unapproved back flow device, the customer must upgrade the existing back flow device to current standards. The new back flow prevention device must be tested upon installation and then annually by a state-certified tester.
Yes. Everyone who falls within the definition of “engaged in business” in Windsor is required to obtain a Windsor Business License. This applies to all businesses who conduct retail or wholesale sales and to all businesses who only perform services to the public. Service-only businesses may include: daycare providers, physicians or dentists, bookkeepers, insurance agents, home healthcare providers, all therapists, pet sitters and groomers, cosmetologists and barbers, painters, roofers, contractors, construction companies, realtors, etc. The license is an annual license based on the calendar year.
“Engaged in Business” means performing or providing services, or selling, leasing, renting, delivering, installing or any activity in connection with the selling, leasing, renting, delivering, or installing in the Town of tangible personal property by a retail sale, for use, storage, distribution, or consumption within Windsor. This term includes, but shall not be limited to, the following acts or methods of transacting business:
(a) Maintaining within the Town, directly or indirectly or by a subsidiary, of an office, building, structure, store, distributing house, salesroom or a house, warehouse, mobile vendor, or other place of business;
(b) Maintaining within the Town an office for employees, agents, or commissioned sales persons to solicit business or to install, assemble, repair, service, or assist in the use of its products, or for demonstration or other reasons;
(c) Owning, leasing, renting, or otherwise exercising control over real or personal property within the Town;
(d) Making more than one (1) delivery into the Town within a twelve-month period;
(e) Mobile food vending.
The kind of business you are conducting in Windsor will determine the type of Windsor license you need to apply for. Please note that in each instance of business, the Windsor license is required prior to conducting business. Businesses located outside of Windsor may also be required to obtain a Windsor license. A separate Windsor license is required for each place of business located inside the city limits. The license does not travel from one location to another. And, a Windsor license does not transfer from one owner to another upon the sale or relinquishment of the business. If you have questions concerning any of the types of Windsor licenses, email Licensing Technician or call the Licensing Technician at 970-674-2443.
Types of Windsor license applications include:Business License – Everyone conducting any kind of business in Windsor is required to complete a Business License Application (PDF). If you conduct any business from your home, then the Windsor Home Occupation Questionnaire on page 3 must be returned with the application. If you are a Sole Proprietor then a copy of your Driver’s License and Page 4 of the application is mandatory. The cost is $25.00 per year.
Important: There may be State or Federal agencies or other Departments inside the Town of Windsor that have special permit or licensing requirements in addition to or prior to obtaining a Windsor Business License: i.e. daycares, home occupation businesses, gun shops, etc. Call the License Technician if you have questions on this. Retail Sales Tax License – The Retail Sales Tax License is a DUAL license that includes both the Business License and the Retail Sales Tax License for Windsor. The complete Business License Application (PDF) must be turned into the Finance Department with the $25.00 business license fee enclosed. There is not an additional fee for the sales tax part of the license. If the business makes retail sales or wholesales, performs internet sales or direct sales, performs taxable services, or leases or rents tangible personal property inside Windsor, then this dual Business/Tax license is mandatory and the entire application needs attention.
Important: It is prohibited to make sales inside Windsor if there is not an active State of Colorado Sales Tax License issued to the business first. Prior to applying for the Windsor Retail Sales Tax License, you must obtain a State of Colorado Department of Revenue license account number. The Colorado Department of Revenue (CDOR) license is in addition to the Windsor license and is not the same as the business registration number issued by the Colorado Secretary of State. If you have not yet obtained a CDOR license, it highly recommended that in-lieu of applying for the State license on-line, you go directly to the Colorado Local Service Center nearest you. The CDOR Front Range office is located at 3030 S. College Avenue, Ft. Collins CO 80526, or call them at 970-494-9805. The CDOR sales tax license number will be issued on-site the same day the State license is applied for at the Service Center, versus having a 30 day or more waiting period for an on-line application response.
A State of Colorado Department of Revenue Sales Tax License is not required if the business does not make any taxable sales of tangible personal property or provide any taxable services inside the State of Colorado. The State of Colorado website, FYI Sales 9 will provide more information on licensing. A local phone call to the State of Colorado Department of Revenue is suggested, 970-494-9805.
Mobile Food Vendors - Mobile Food Trucks are retail sales vendors and a Windsor Business and Retail Sales Tax License is mandatory prior to making sales inside the city limits. After obtaining the retail sales tax license number from the State of Colorado Department of Revenue, a Mobile Food Vendor can then start the process to set up and make sales inside Windsor. In addition to these two retail sales licenses, the Windsor Zoning Department also requires completion of their Mobile Food Vending Application (PDF) for each location in the Town limits. This application and documentation must be turned into the Windsor License Technician at the same time as the Windsor Business License Application (PDF). Review by the Zoning Department will be performed and upon their approval, the Windsor Business and Retail Sales Tax License will be issued. Restrictions do apply as per the Windsor Zoning Code in Section 16-10-110. Questions concerning the mobile food vendor zoning code regulations should be directed to the Planning and Zoning Department, 970-674-2430.
Special Event Retail Sales Tax License – A Windsor “Special Event” is defined as a retail sales event where three (3) or more people, businesses, or organizations are making sales of tangible personal property, at one location in Windsor, for less than seven (7) consecutive days. Windsor requires only the Event Organizer to complete the Windsor Special Event Retail Sales Tax License Application (PDF). This Windsor license serves as a “blanket license”, therefore individual retail vendors are not required to obtain a Windsor license for the pending event. Within 10-days prior to the start of the event, the Event Organizer must also prepare a Vendor Worksheet, included with the application, listing the contact information for all vendors attending the event. You may email Licensing Technician or call the Licensing Technician at 970-674-2443 if you have questions.
If the event is going to be held on city-owned property, parks, or buildings, the Event Organizer must contact the Art & Heritage Culture Supervisor at 970-674-3525 to obtain the complete Special Event Guidelines (PDF) packet prior to applying for the Windsor Special Event Retail Sales Tax License. When any event or sales are taking place on city-owned property, the Art & Heritage Culture Department must first approve the event before the Windsor Special Event Retail Sales Tax License is issued.
The cost of the Windsor Special Event Retail Sales Tax License is $25.00 per event, per year. Other City Departments or agencies outside of the Town may require additional fees. Other regulations may also apply.
When issued, this Windsor license authorizes the “Event Organizer” to become the Tax Collection Agent for Windsor. Although individual participants are not required to hold a Windsor license, each participant is required to report their total gross sales and turn over the total Windsor sales tax directly to the Event Organizer at the conclusion of the event. It is then the responsibility of the Event Organizer to prepare the final Windsor sales tax return and make payment in full to the Windsor Finance Department within fifteen (15) days following the event. If you have any questions concerning Windsor sales tax & reporting, email Sales Tax Technician or call the Sales Tax Technician at 970-674-2486.
Depending on how the Event Organizer has licensed with the State of Colorado will determine how individual participants license and report State of Colorado sales taxes. The State also allows the Event Organizer to obtain a “blanket license” that works the same way as the Windsor license. It can be obtained and issued at the Colorado Local Service Center at 3030 S. College Avenue, Ft. Collins CO 80526, or call them at 970-494-9805.
Examples (not all inclusive) of Sales Tax and Use Tax exemptions may apply to:
- Government agencies;
- Public and Private schools grades K-12. This includes K-12 organizations whose proceeds are strictly used for the benefit of a K-12 school or K-12 school-approved student organizations group;
- Churches and entities organized for religious purposes; and
- Charitable Organizations holding a 501(c)(3) Letter of Determination from the IRS Department of the Treasury can claim exemption. A copy of the letter must be on file in the Windsor Finance Department. *Not every charitable or civic organization qualifies for sales or use tax Exemption.
- Purchases of Motor Vehicles registered inside the Windsor city limits are exempt. The exemption does not apply to leases or rentals of a motor vehicles registered inside the city limits.
More information can be found under definitions of “Charitable Organization” in Chapter 4 of the Windsor Municipal Code or call 970-674-2486.
Colorado Department of Revenue (driver’s license office)Greeley Office800 8th Ave.Greeley, CO 80631
Fort Collins Office1121 West Prospect Rd. Fort Collins, CO 80526
Larimer County Clerk’s Office200 West Oak St.Fort Collins, CO 80521
Weld County Clerk’s Office1402 North 17th Ave.Greeley, CO 80631
Town of WindsorTown Clerk’s Office301 Walnut StreetWindsor, CO 80550 Voter Registration Form
Larimer County Voter Information
Weld County Voter Information
Regular meetings of the Town Board are held of the 2nd and 4th Monday of each month at 7pm at Town Hall, Town Board Chambers - 3rd Floor, 301 Walnut Street, Windsor, CO.
Yes! Reduce your carbon footprint, pay and receive statements electronically! New users will need to register by clicking under registration options on the right side of the screen. If you have previously disabled an account, please call us at 970-674-2400.
Windsor's Utility has a number of payment options available and can accept cash, check, money order, and/or credit card. To set up an account for automatic online payment by check or credit card, please create an account and set up the Auto Pay option. An account can also be set for monthly automatic payments using a checking account. To set this up, please complete the ACH authorization and return it in person or by mail to Customer Service, 301 Walnut St., Windsor, CO 80550. It can also be returned to Customer Service by email.
Additional payment options and information can be viewed here.
Staff read meters from the 14th through the 17th of each month.
Paper utility bills are mailed to homes around the 6th of each month and are typically received by the 12th. For those signed up for online pay, digital bills are typically available around the 6th of each month.
An application will be completed with the title company at the time of the property's closing. The account will be setup under the property owners' names as of the closing date. For further questions regarding new account set up, contact Customer Service at 970-674-2400.
The property owner or manager needs to complete and submit an application.
If your water service has been disconnected for non-payment, the full account balance must be paid before your service will be restored. Getting your service restored is a two-part process. First, payment must be made with cash, credit card or money order. Then, contact Customer Service at 970-674-6400, Monday through Friday, 8am to 5pm. Simply making a payment online will not restore your service.
If you are a tenant, please contact us to schedule a final read. A forwarding address is needed to mail your final statement.
If you need your water service disconnected immediately, please contact us at 970-674-2400 and we will arrange for an emergency shut-off by a trained service professional. The Town will not send technicians to fix leaks or determine where a leak may be, we will however, send someone out to check the meter if the customer feels there is a problem with the meter. Our responsibility for repair ends at the curb stop which is typically in the yard/driveway of the property. Everything after that is the homeowner’s responsibility with the exception of any meter problems.
If you locate and repair a water leak at your property and provide the Town with proof such as receipts for parts or a bill from a plumber that repairs were successfully made, the Town of Windsor please fill out the Utility Appeal Application (PDF) or call 970-674-2400 for more information about leak adjustments.
If you need a physical copy, please submit a Public Records Request. A copy of your account history can be emailed to you at no cost by contacting us. It’s also available through your online account.
Payments are always due on the 20th of each month.
Yes. Please call 8-1-1 to schedule locates so that you know where any gas, electric, sewer, water, or communications lines are to avoid a costly repair.