On Monday, June 15, Windsor’s Town Hall, 301 Walnut St., and Police Department, 200 N. 11th St., will open to the public for customer service tasks and by-appointment meetings. The Customer Service offices at both facilities will be staffed from 8 a.m. to 5 p.m., Monday through Friday.
Opening plans for all town facilities include reduced facility capacities, limited gatherings, enforced social distancing guidelines and enhanced cleaning and sanitizing efforts with some special considerations geared toward each town facility. Masks are strongly encouraged for residents who need to enter the building to access in-person customer service functions. As a reminder, the public is asked to stay home if they are experiencing COVID-19 symptoms.
Before visiting Town Hall, residents and business owners are encouraged to take advantage of Windsor’s virtual service options such as calling Town Hall staff, sending an email or using the town’s website to conduct business virtually. Payments by check—whether it is sales tax related, a water bill payment, a building permit fee or a municipal court ticket—can continue to be mailed to Town Hall or placed in the Town Hall Drop Box, located on the west side of the building at 301 Walnut St.
Residents or business owners who need to meet with staff outside of customer service functions will need to make an appointment. Masks will be required for all scheduled meetings.
Regarding building permits, SAFEbuilt will continue to conduct in-person inspections as part of the completion process for newly constructed homes, and to maintain public safety efforts, interior inspections will be conducted by video in homes currently occupied by residents. Building permit applications will continue to be accepted online and by email. Hard copy paper permit applications will not be considered.
The town’s Permit Technician desk will not be accessible to walk-in customers. Customers with permit-related questions are encouraged to call 970-674-2436 or visit windsorgov.com/buildingpermits for details.
The Town of Windsor will continue to host virtual public meetings with an option for public participation included in meeting agendas as appropriate. For more information on virtual meetings, visit windsorgov.com/VirtualMeetings.
Municipal Court resumed in-person appearances earlier this month, but court staff continue to process cases by phone, mail, email or other electronic means when appropriate. Call the Court Clerk at 970-674-2421 to ask questions, resolve your case
, or have it continued.
The Public Services Department has remained open for scheduled in-person appointments. Water meter inspections or maintenance inside of homes will continue to be suspended unless there is an emergency.
With the opening of the Police Department’s administrative office, the Vehicle Identification Number Verification service will resume on Wednesdays from 11 a.m. to 1 p.m. and Fridays from 3 p.m. to 5 p.m.
Earlier this month the Windsor Parks, Recreation & Culture Department announced the opening of Chimney Park Pool, the Community Recreation Center with modified services and Windsor Lake boat rentals by implementing a contactless reservation system for guests. For more information about registering for a pool time or fitness class, visit windsorgov.com/recreg.
For more information about the Town of Windsor’s response to COVID-19, visit windsorgov.com/coronavirus.