Public Works FAQs

  1. When will the town plow my street?
  2. What snow and ice removal items are residents responsible for?
  3. When will the town start snow and ice control operations?
  4. Why do the plows cover over the areas I just shoveled, and am I responsible for those areas?
  5. Who is responsible for clearing and maintaining sidewalks during a snow event?
  6. My neighbors never clear their sidewalks. What can I do?
  7. What can you do about ice build-up along curbs, gutters and sidewalks?
  8. Who is responsible for clearing and maintaining trails during a snow event?
  9. Why are only portions of the street plowed on residential streets?
  10. I saw a Town snow plow driving around during the storm with its blade up. Why wasn’t it plowing?
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  1. Who do I call about pot holes or road hazards?
  2. When will the town fix my road? (Asphalt overlays, roadway seals and concrete repair)
  3. When does the town paint streets and apply thermal marking (crosswalks)?
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  1. How do I report a spill or illegal dumping in storm drains, lakes, rivers and ditches?
  2. Who do I contact to report flooding/storm drainage problems?
  3. Where do I take Household Hazardous Waste?
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  1. Who owns what utilities and who do I call?
  2. Who do I call before I dig?
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  1. Where does our water come from?
  2. Why does my water look cloudy?
  3. Why might the drinking water have an odor?
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