VIrtual Town Hall

Administrative Services Department

The Administrative Services Department is comprised of the Town Clerk, Human Resources, Communications, Information Technology and Customer Service.

Before visiting Town Hall, residents and business owners are encouraged to take advantage of Windsor’s virtual service options such as calling Town Hall staff, sending an email or using the town’s website to conduct business virtually. Payments by check—whether it is sales tax related, a water bill payment, a building permit fee or a municipal court ticket—can continue to be mailed to the Town Hall or placed in the Town Hall Drop Box, located on the west side of the building at 301 Walnut St.

Residents or business owners who need to meet with staff outside of customer service functions will need to make an appointment. Masks will be required for all scheduled meetings. Customer Service staff continue to monitor the phone line, Monday through Friday, 8 a.m. to 5 p.m., and can be reached by calling 970-674-2400.

Windsor Utility

Utility bills can be paid online at windsorcoutilities.merchanttransact.com using the account portal system. Payments can be made over the phone by calling 970-674-2400 during normal business hours. Visa, MasterCard, American Express and Discover are accepted.

There are two options to pay by check. Mail it to: Town of Windsor, 301 Walnut St., Windsor, CO 80550. Payments can also be placed in the outdoor secure drop-box on the west side of Town Hall. Cash payments are not accepted via mail or at the drop-box.

Municipal Court

The Municipal Court Clerk can be reached during normal business hours at 970-674-2421. Additional information about court is posted at windsorgov.com/1280/Modified-Municipal-Court

Town Scheduled Programs / Meetings

Planning Commission, Board of Adjustments and Town Board Meetings continue with a virtual participation option for members and additional options to participate in the public process. For more information on virtual meetings, visit windsorgov.com/VirtualMeetings. View meeting agendas and minutes here.

Community Development Department

The Community Development Department is comprised of the Planning and Engineering Departments.

Online Permit Application

The Town accepts online building permit applications.

In addition to accepting applications for project permits such as re-roofing, siding, windows, furnace, etc., the Town will now be accepting new home, commercial and industrial permits online. We appreciate your patience as we roll out this new service to provide safety and convenience to our customers.

To start the process, email bp@windsorgov.com or Windsor@SAFEbuilt.com the following: Your Company Name (if applicable), your first and last name, address/company address, contact phone number, and email address. Please indicate in the email if you would like the ability to apply and pay for permits online. A personalized login will be created and instructions on how you can access to the Community Core system will be emailed to you.

Already have a system login? No problem. Simply access Community Core.

Poudre Express

The Greeley-Evans Transit (GET) temporarily suspended Poudre Express services.

Public Services Department

The Public Services Department is comprised of the Public Works and the Parks, Recreation and Culture Departments. 

Water Meter Inspections or maintenance inside of homes is suspended, unless there’s an emergency (i.e., meter broke and basement is flooding).

Yokes are now housed at Public Services. The permit holder can pick it up at the Public Services building from 8 a.m. to 12:30 p.m. and 1:30 p.m. to 3:30 p.m. Identification of person picking up the yoke must be shown at time of pickup.

Individuals must notify Kim Johnson at 970-674-5400 of their intent to pick up a hydrant meter.  A 24 hour notice is required. Meter pickup is from 7 a.m. to 12:30 p.m. and 1:30 p.m. to 3:30 p.m.  The individual picking the meter up must complete the online form prior to pickup. Payment must be made via check.

Art & Heritage Center

Currently closed. Windsor Museum staff are collecting COVID-19 related stories, artifacts, photos and more. View the submission form.

Town of Windsor Museum

The Windsor History Museum is open Saturdays, 10 a.m. to 4 p.m.  Stop by the historic Train Depot during museum hours, call the Town of Windsor Museums at 970-674-3502, or click here to sign up electronically to schedule a visit.

Community Recreation Center

The Community Recreation Center is open for reservation-based admittance. and personal training sessions. Call the Community Recreation Center at 970-674-3500 for details. 

Free fitness classes are available via Zoom. To register, call 970-674-3500 or visit bit.ly/WindsorFitness. View the weekly schedule for class dates and times.

Memberships that are on auto-debit are currently on hold, and we are not collecting funds until July 6, 2020. The Windsor Community Recreation Center will offer refunds per its policy.

Parks, Recreation & Culture Events & Programs

Due to the uncertainty of restrictions on gatherings and the challenges that come with enforcing social distancing, Windsor Parks, Recreation & Culture events have been canceled through June 2020. We expect to know more about major events and state-wide provisions regarding distancing measures in early July.

Parks, trails and open spaces remain open. To access a list of trailheads for the Poudre Trail, visit Poudretrail.org. Or, check out the new Kyger Trail and Open Space located on the northwest corner of County Rd. 13 and Highway 392.

Pickleball courts and tennis courts are open beginning Saturday, May 23. Please practice the recommended social distancing guidelines while on the court.

  • The Movie in the Park on June 12 is cancelled.
  • Refunds will be issued in accordance with the existing refund policy.

Economic Development

The Town asks businesses that are suffering an economic loss as a result of Coronavirus to please contact staff to help get you the right resources to help your business.

Stacy Miller, Director of Economic Development
970-674-2414
smiller@windsorgov.com

Jill Young, Business Development Specialist
970-674-2446
jyoung@windsorgov.com

For more information, visit our Emergency Business Assistance page.

Finance Department


Business License / Sales Tax Payments

The Business/Sales Tax License Application is a dual-purpose license that includes both the Business License and the Retail Sales Tax License. Download and complete the application and include a check. Mail it to: Town of Windsor Business License Division, 301 Walnut St., Windsor, CO 80550. Payment can also be placed in the outdoor secure drop-box on the west side of Town Hall. Cash payments are not accepted via mail or at the drop-box.

The Town of Windsor does not offer an online payment option for sales tax payments. Businesses can download and complete the Town of Windsor Sales Tax - Standard Return 3.95%  (Sales Tax Return Instructions ) include a check for payment,  and mail it to: Town of Windsor Sales Tax Division, 301 Walnut St., Windsor, CO 80550. Payment can also be placed in the outdoor secure drop-box on the west side of Town Hall. Cash payments are not accepted via mail or at the drop-box.

Sales tax questions can be sent to salestax@windsorgov.com or answered by phone by calling 970-674-2486.

Questions regarding business licensing can be emailed to license@Windsorgov.com or answered by phone by calling 970-674-2443.

Windsor Police Department

The Windsor Police Department administrative offices are open. The department administrative offices are open Monday through Friday, 8 a.m. to 5 p.m. and Windsor Police respond to calls 24/7. To reach dispatch, call 970-674-6400 option 1.