Last updated 6/15/2020 at 5:00pm

Please reserve calls to 9-1-1 for emergencies only. For general customer service inquiries or utility bill questions, call Customer Service at 970-674-2400. All general COVID-related questions can be left on the town’s hotline at 970-674-6691.

Windsor Facilities are Open, Some with Restrictions

On Monday, June 15, Windsor’s Town Hall, 301 Walnut St., and Police Department, 200 N. 11th St., will open to the public for customer service tasks and by-appointment meetings. The Customer Service offices at both facilities will be staffed from 8 a.m. to 5 p.m., Monday through Friday.

Opening plans for all town facilities include reduced facility capacities, limited gatherings, enforced social distancing guidelines and enhanced cleaning and sanitizing efforts with some special considerations geared toward each town facility. Masks are strongly encouraged for residents who need to enter the building to access in-person customer service functions. As a reminder, the public is asked to stay home if they are experiencing COVID-19 symptoms.

Before visiting Town Hall, residents and business owners are encouraged to take advantage of Windsor’s virtual service options such as calling Town Hall staff, sending an email or using the town’s website to conduct business virtually. Payments by check—whether it is sales tax related, a water bill payment, a building permit fee or a municipal court ticket—can continue to be mailed to the Town Hall or placed in the Town Hall Drop Box, located on the west side of the building at 301 Walnut St.

Regarding building permits, in-person inspections continue to be conducted as part of the completion process for newly constructed homes and to maintain public safety efforts interior inspections will be conducted by video in homes that are occupied by residents. Building permit applications will continue to be accepted online and by email. Developers will need to continue to submit plans digitally to the town Planning Department

The town’s Permit Technician desk will not be accessible to walk-in customers. Customers with permit-related questions are encouraged to call 970-674-2436 or visit for details.

The Town of Windsor will continue to host virtual public meetings with an option for public participation included in meeting agendas as appropriate. For more information on virtual meetings, visit

Municipal Court resumed in-person appearances earlier this month, but court staff continue to process cases by phone, mail, email or other electronic means when appropriate. Call the Court Clerk at 970-674-2421 to ask questions, resolve your case or have it continued.

The Public Services Department has remained open for scheduled in-person appointments. Water meter inspections or maintenance inside of homes will continue to be suspended unless there is an emergency.

With the opening of the Police Department’s administrative office, the Vehicle Identification Number Verification service will resume on Wednesdays from 11 a.m. to 1 p.m. and Fridays from 3 p.m. to 5 p.m.

Windsor Parks, Recreation & Culture Department Facility Operations

The Town of Windsor Parks, Recreation & Culture Department opened the Community Recreation Center, Chimney Park Pool, Windsor Lake boat rentals, playgrounds and baseball fields to the public on Monday, June 8 with consideration to safety restrictions imposed by the state. 

Re-opening plans for pools, boat rentals and the Community Recreation Center include reduced facility capacities, limited gatherings, enforced social distancing guidelines and enhanced cleaning and sanitizing efforts.

For information about the plan to re-open Chimney Park Pool following state guidelines, visit .

For information about the plan to re-open Windsor Lake, including boat rentals, visit .

For information about the plan to re-open the Community Recreation Center, following state guidelines, visit

Windsor is Following "Safer at Home" Phase of Distancing

The Town of Windsor is following the state’s recommended “Safer at Home” level of restriction and model of physical distancing measures. For the latest and most accurate information, visit

The Safer at Home model encourages: 

  • Vulnerable populations and seniors advised to stay home except when necessary
  • Reduced physical interactions by limiting capacity in public spaces, restaurants, coffee shops, bars and breweries.

The Town of Windsor will continue to abide by all state recommendations and requirements. With the Safer at Home order, communities are able to slightly modify regulations to meet their needs. For example, local governments are able to implement additional safety measures as needed for their community. Some areas reporting low case counts with a 14 consecutive day decline in cases may complete a written application to request permission to relax state guidelines. At this time, this is not an option the town is looking to pursue. The Town of Windsor has the authority to return to increased social distancing measures if necessary.

The town is legally required to comply with government regulation and processes. To disregard the state’s Safer at Home order constitutes breaking the law and jeopardizes the town’s eligibility for emergency funding.

Health & Data Resources

Detailed guidance for residents and businesses can be found on the state’s website. Additionally, the Colorado Department of Regulatory Affairs has listed guidance for licensed businesses on their website

For recommendations supported by the CDC, including information about symptoms, transmission, best practices, and current recommendations, visit .

For statistical data about the spread of COVID-19 visit the Colorado Department of Public Health & Environment.

CO-HELP is Colorado’s call line for the novel coronavirus (COVID-19). People who have general questions about COVID-19 can call CO HELP at 303-389-1687 or 1-877-462-2911, for answers in many languages, or email them at for answers in English.

For status updates specific to Weld County, visit Weld County Department of Health.

For status updates specific to Larimer County, visit Larimer County Health Department.

Information from Special Districts

Special Districts are voter approved political tax subdivisions established to govern and provide a single service. The Town of Windsor does not collect taxes for special districts nor does it provide governance over them.

All Weld RE4 schools are closed through the end of the school year per the governor’s orders. The district is posting coronavirus-related updates to their site.

The Clearview Library District is posting coronavirus-related updates to their site.

To follow updates from the Windsor Severance Fire Rescue, follow them on their Facebook page.