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Utility Services
 Contact
 Utility Billing Clerk
 301 Walnut St.
 Windsor, CO  80550

 Ph: (970) 674-2403
 Fx: (970) 674-2456
 
 Hours
 Monday - Friday
 8:00 am - 5:00 pm
 
The Town of Windsor bills customers monthly for water, sewer and storm drainage. This division is responsible for both the issuance of monthly statements and the collection of those charges.

Monthly Utility Billing – Utility Billing Clerk administers customer account setup and closing, meter reading verification, statement printing and mailing. Utility bills are due the 20th of each month.

Customer Service – Most customer interaction on utility billing questions handled by Utility Billing Clerk with assistance from the Customer Service Supervisor, closing estimates for title companies, hydrant meter rental program for contractors.

Collections – Utility Billing Clerk, with assistance from the Customer Service Supervisor, administers collections of charges both current and delinquent, manages utility service disconnection, and filing of utility liens with county clerk and recorder.

Financial Planning and Development – Monthly utility rates and plant investment fees addressed through an annual rate study completed by the Director of Finance.
2014 Water Rates and tiers for single family residential accounts (without a dual system)
 1st tier (per 1,000 gallons)  $3.57     For up to 16,000 gallons per month
 2nd tier (per 1,000 gallons)  $5.33  For 16,001 through 22,500 gallons per month
 3rd tier (per 1,000 gallons)  $7.94  For use over 22.500 gallons per month

Utility Billing Forms

Town of Windsor Direct Payment Application and Cancellation Forms
Town of Windsor Change of Address Form      
 
Direct Payment
This is the easiest and most cost-effective way to pay your bill on time, and it's free. Direct payment is a program that allows your Town of Windsor utility bill to be automatically deducted from your checking or savings account. When you sign up for the program, your utility bill will be paid on the 20th of every month.
 
Once you’ve applied, continue making monthly payments until you see a direct payment confirmation on your Town of Windsor utility statement. 

How Does Direct Payment Work?
Once you are enrolled in the direct payment program, you will continue to receive your monthly bill, so you will always know how much will be deducted from your bank account. You are mailed a utility statement each month at least 10 days before your payment is automatically deducted from your bank account.
 
You will have two records of your payment, your Town of Windsor utility statement and your bank statement. 


What if I do not want to use Direct Payment?

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