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If you are a tenant, please contact us to schedule a final read. A forwarding address is needed to mail your final statement.
If you need your water service disconnected immediately, please contact us at 970-674-2400 and we will arrange for an emergency shut-off by a trained service professional. The Town will not send technicians to fix leaks or determine where a leak may be, we will however, send someone out to check the meter if the customer feels there is a problem with the meter. Our responsibility for repair stops at the curb stop, typically in the yard/driveway of the property. Everything after that is the homeowner’s responsibility with the exception of any meter problems.
If you locate and repair a water leak at your property, and provide the Town with proof, such as receipts for parts or a bill from a plumber that repairs were successfully made, the Town of Windsor offers a Utility Appeal Adjustment Program that may reduce the money owed for water used while the leak was occurring. Please fill out the Utility Appeal Application or call 970-674-2400 for more information about leak adjustments.